Company DescriptionMövenpick Resort Phan Thiet is located in a prime location on Hon Gio street, Phan Thiet city, Binh Thuan province. The resort is located near the romantic beach, with a long stretch of fine white sand and emerald green sea water, bringing visitors beautiful natural scenery and fresh, cool atmosphere. Job DescriptionEssential Duties and Responsibilities – (Key Activities of the role)Marketing & Communications Support Maintain complete knowledge of the following (to include but not limited to):
All hotel features / services, hours of operationHotel function space, entertainment options, menus and floral decoration optionsScheduled daily group activities Prepare promotional press releases on personalities among guests and associates of the Hotel and on noteworthy events in the Hotel Coordinate the production of posters, publication of hotel’s newsletters/s and flyers for associates and the public, as well as other printed materials Take pictures and record videos of VIPs, shows and events happening etc.
Monitor and update information and content of hotel’s website and postings on other digital platforms of the hotels Plan content themes, campaigns, and posting schedules for Instagram, Facebook, TripAdvisor and YouTube according to the Content strategy from Marcom Manager Tailor content to suit each platform's best practices and audience preferences. Monitor social media channels regularly, engaging with comments, messages, and reviews promptly and professionally. Handle the administrative requirements of the Marcom department Work with other departments to coordinate guest’s lists, invitations for VIP receptions, luncheons, dinners etc.
Attend to client/media complaints, requests, and enquiries Assist with the hosting of media, planned press conferences and other press activities Maintain and update media list for sending to trade, group and consumer publications on a regular basis, press releases covering special events, promotions, etc.
Maintain and update digital photographs/slides library Analyze and evaluate performance of marketing and promotion campaignsSales Support The person responsible for all site - inspection activities at the resort Coordinate with Sales & Operation team about BEO meeting before event happened Timekeeping for the team on Cadena system and paperwork assigned by the Management Support all contract/documents need to be signed off from resort side/owner side/partner side.
Other Responsibilities Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Be aware of the hotel fire & life safety/emergency procedures Perform other reasonable duties assigned by the assigned by the ManagementQualifications Bachelor’s degree or Diploma in Sales & Marketing, Hotel Management, Business administration or related field preferred. Minimum 2 year of experience in a similar capacity Excellent reading, writing and oral proficiency in English language Proficient in MS Excel, Word, & PowerPoint Understand how to take photos and use Canva and AI software.
Good communication and customer contact skills Service oriented with an eye for details Ability to work effectively and actively put forward innovative ideas and suggestions to the team. Self-motivated and energetic Must be well-presented and professionally groomed at all times Be proactive with capturing all events happening (along with taking pictures and video recording to timely update on owned channels)
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