M365 Platform Engineer – SharePoint Online, Power Platform

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If you consent to it, we will also use cookies for analytics and marketing purposes.See our Cookie Policy to read more about the cookies we set.You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.ek.coMailTechnical Delivery Kuala Lumpur - MalaysiaM365 Platform Engineer – SharePoint Online, Power Platform🚀 Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!About Ekco🚀 Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our customers’ existing technology investments.☁️ In a few words, we take businesses to the cloud and back!🌍 We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Ireland, Benelux, South Africa & Malaysia.About The RoleProvide expert guidance and support in the implementation, management andoptimisation of the M365 Platform and associated services and applications across. Collaborate with cross-functional teams to analyse business requirements and deliver technical solutions on platform services that leverage M365 and associated capabilities on a global scale across the organisation. Provide high quality operational and technical support primarily on SharePoint Online, Power Platform.Responsibilities Provide second line guidance, support and technical expertise for the M365 platformand associated services and applications under the scope of the M365 platform. Configure and manage M365 platform and associated services / applicationintegrations, ensuring alignment with organisational strategy and best practices. Continuously evaluate and drive performance improvement and utilisation of M365tools and services with a strong focus on integration and standardisation across thecentral technology services team and divisions. Provide advanced support for platform related issues, working closely with local ITteams to resolve complex problems. Work with local IT teams and under the direction of the M365 Platform Manager,fulfill level 2 and where applicable level 3 M365 requests / issues. Escalate incidents to 3rd parties, ensure appropriate escalation procedures andmanagement of SLAs and follow ups as necessary. Based on the central technology services strategy & roadmap, assist in thedevelopment and configuration of solutions across the range of M365 platforms andservices. Where required, advise local it teams and any other relevant parties using theservice. Attend technical meetings with local IT teams / service desks and any other relevantparties to diagnose, progress incidents, support implementation of new solutions andgather user requirements to support the development of one team. Share learnings /insights with wider CTS team to drive performance. Work with the M365 Platform manager, CTS team and local IT teams to enhancecollaboration, user proficiency and adoption of M365 tools across the organisation. Work with the CTS Adoption and Governance team and Business Partners, developand deliver training programs to optimise the utilisation of platform tools. Ensure that M365 platform services comply with, and are up to date with security and regulatory requirements. Monitor and respond to security incidents asrequired. Assist in the development, maintenance and implementation of central technologyM365 platform policies and procedures, continuously evaluate and improve theseprocesses driving consistency across the organisation.Key Functional Competencies Strong knowledge of Microsoft 365 technology environment and strongknowledge of infrastructure across platforms and associated services andapplications. Strong understanding of related security and compliance features. Demonstrates experience across a number of M365 services includingSharePoint Online, Power Platform. Broad knowledge of Technology Infrastructure and operating in a CentralServices environment. Ability to foster culture of innovation by staying updated on the latestadvancements in M365 solutions. A highly results-orientated individual focused on achieving tangible resultsworking as part of a global team in a hybrid environment. Excellent interpersonal skills and the ability to build relationships with keycontacts and across divisions and teams. Ability to foster collaboration acrossthese networks. Demonstrates strong troubleshooting, problem solving and decision makingskills. Strong verbal and written communication skills to effectively convey technicalinformation to non-technical stakeholders.Key Requirements At least 5 years relevant experience in managing and supporting M365 services in alarge, global organisation with a strong focus on standardisation. Proven track record of successful M365 implementations focusing on SharePointOnline and Power Platform, strong troubleshooting skills, and experience withsecurity and compliance in M365 environments. Relevant 3rd level qualification or alternatively have significant experientialknowledge to offset formal qualification.Benefits/Perks📞 Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing and general advice🏃‍♀️ EkcOlympics - a global activity for fun!📚 Learning & development - Unlimited access to Pluralsight learning platform🌱 A lot of responsibilities & opportunities to grow (also internationally)Why Ekco⭐️Microsoft’s 2023 Rising Star Security Partner of the year🚀VMware & Veeam top partner status🏅Ranked as 4th fastest growing technology company in the Deloitte Fast50 Awards🌈Ekco are committed to cultivating an environment that promotes diversity, equality, inclusion and belonging🎉We recognise the value of internal mobility and encourage opportunities for internal development & progression✨Flexible working with a family friendly focus are at the core of our company valuesDepartment Technical Delivery Locations Kuala Lumpur - MalaysiaJob Openings M365 Platform Engineer – Exchange Online, Collaboration, EntraID Technical Delivery Kuala Lumpur - Malaysia Level 2 Engineer Technical Delivery Cork - Ekco Patching and Vulnerability Engineer Technical Delivery Kuala Lumpur - Malaysia More jobsTechnical Delivery Kuala Lumpur - MalaysiaM365 Platform Engineer – SharePoint Online, Power Platform🚀 Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!Loading application formJobsData & privacyek.co/Employee loginCandidate Connect loginDutchApplicant tracking system by Teamtailor