Company Description Mahe Technologies Pvt. Ltd. operates as a BPO with a focus on providing in-depth training to employees based on client programs and industry standards. We attribute our success to our BPO services that integrate people, processes, and technology, enhancing team quality through innovative tools. Our End to End solutions help customers achieve efficiency in their business processes, giving them a competitive edge in the marketplace. Role Description This is a full-time on-site role for a Customer Care Executive located in Kolkata.
The Customer Care Executive will be responsible for handling customer support inquiries, ensuring customer satisfaction, and delivering excellent customer service. Daily tasks will involve responding to customer queries, resolving issues, and maintaining high levels of communication. Additionally, the role may involve some sales responsibilities. Qualifications Customer Support, Customer Service, and Customer Satisfaction skillsStrong Communication skills, both verbal and writtenSales skills and experience in a customer-facing roleExcellent problem-solving abilitiesAbility to work independently and as part of a teamPrevious experience in a BPO or similar environment is a plusBachelor's degree in any relevant field or equivalent experience
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