Tuesday, October 28, 2025
Department of Children and Families

Manager - Complaints Resolution

Posted: Oct 20, 2025

Job Description

Vacancy Number: 036293Agency: Department of Children and FamiliesNumber of Vacancies: 1Work Unit: Corporate and Shared Services - Quality Assurance and ImprovementLocation: DarwinPrimary Objective: The Manager Complaints Resolution manages the resolution of complex and highly sensitive complaints and investigations and quality assurance regarding services delivered by the Department of Children and Families.Contact: Shakira Baulderstone on 08 8922 5583 or shakira.baulderstone@nt.gov.auRemuneration Package: Remuneration Package $151,221 - $168,735 (including salary $128,551 - $143,611)Experience Level: Senior Administrative Officer 1

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