Manager - E-commerce Operations (Shopify Platform) - For Global E-Commerce Platform - Job ID: 1421272

Global E-Commerce Platform is looking for Manager - E-commerce Operations (Shopify Platform)Key Points100% remote work opportunity.Exposure to international e-commerce operations and platforms.Collaborative, performance-driven work culture.Opportunity to grow into senior digital operations roles.Job Description / ResponsibilityThe Manager – E-commerce Operations is responsible for ensuring smooth and accurate day-to-day operations of our Shopify-based online business. The role focuses on end-to-end order processing, vendor coordination, and inventory management to deliver timely and error-free fulfillment. This position plays a key role in maintaining product data, updating the Shopify store, and ensuring financial accuracy through coordination with vendors and the accounting team. The purpose of this role is to maintain operational excellence across all e-commerce functions while supporting business growth and customer satisfaction.Key Responsibilities:1. Order Processing & FulfillmentMonitor daily sales and follow up on payments.Prepare and send Purchase Orders (POs) to vendors.Verify vendor invoices for product, quantity, and pricing accuracy.Forward approved invoices for payment processing.Coordinate shipping activities:Collect packaging details from vendors.Prepare and send Bills of Lading (BOL) / Shipping Labels to vendors.Follow up on shipment and delivery status with vendors.Fulfill and update orders in Shopify once shipped.Share tracking information with customers and update order statuses.Track and confirm deliveries, updating customers accordingly.Record all order-related data and customer communication in Shopify.Manage damaged or lost shipments:Coordinate replacements with vendors (vendor’s carrier).File claims with carriers when applicable.2. Shopify Store ManagementCreate and manage product collections page, categories, and navigation menus.Update homepage elements such as promotional blocks, collection lists, and announcement bars.Upload and maintain product images, descriptions, and other content.3. Vendor & Accounting CoordinationShare detailed sales and vendor payment data with the accounting team.Collect monthly bank statements and forward them to the accountant quarterly.4. Inventory ManagementMonitor and update product inventory for vendor by verifying availability on their website.Ensure weekly product inventory updates within the system.Educational RequirementsBachelor’s degree from a reputed university (Business, IT, or related field preferred).Skills Required: Ecommerce, Online Business, eCommerce OperationExperience RequirementsAt least 3 year(s)The applicants should have experience in the following business area(s): IT Enabled Service, E-commerce, Online Retail StartupAdditional Requirements• Hands-on experience with Shopify (preferred).• Excellent written and verbal communication in English.• Strong proficiency in MS Excel and online order tracking tools.• Highly organized, detail-oriented, and capable of working independently.• Comfortable working in night-shift hours in a remote environment.Work Hours: 7:00 PM – 4:00 AM BSTJob LocationAnywhere in Bangladesh