Manager - ERP & Digital Transformation

Role SummaryThe Manager of ERP & Digital Transformation will lead PRG’s Microsoft Dynamics 365 implementation and drive organization-wide digital adoption. This role focuses on enabling measurable efficiency improvements across Sales, Marketing, Finance, Legal, Operations, Customer Success, HR, and IT — starting with the U.S. operations, followed by Pakistan and India.The candidate will collaborate closely with the Process Improvement & PMO team to align ERP workflows with business processes, ensuring maximum ROI, adoption, and seamless execution.Key ResponsibilitiesLead the ERP (Dynamics 365) rollout through a phased, cost-efficient approach.Map workflows across multiple departments including Sales, Marketing, Finance, Legal, Operations, Customer Success, HR, and IT.Partner with Process Improvement to embed ERP into redesigned business workflows.Drive digital adoption through structured training, change management, and user support.Deliver measurable ROI through reduced manual hours, automated approvals, faster billing cycles, and enhanced reporting.Oversee ERP vendor relationships, including negotiations and performance monitoring.Develop dashboards and executive reports for real-time data-driven decision-making.Ensure seamless integration of ERP with PRG’s proprietary software tools.Contribute to roadmap planning for ERP expansion into partner organizations and business units.Qualifications10+ years of ERP and Digital Transformation leadership experience.Deep expertise in Microsoft Dynamics 365 and Azure/Power Platform.Proven success in delivering ERP transformations within complex, multi-entity organizations.Strong experience in change management and executive stakeholder engagement.Demonstrated ability to achieve cost efficiencies and process optimization through technology-driven transformation.