Manager - HR

Job PurposeTo provide support for SAP-HCM in SSC HR Operations including HR Solution Design, developing, testing & production roll out of such solutions. Provide support in stabilizing Success Factor Modules, Integration of SAP & SF. Support troubleshooting, enhancement of SF utilization, improvements & other IT systems in HR OPS landscape and upgradation, around SAP HCM and SAP Success factors across the HR operation function in SSC.ORGANISATION CHARTPosition TitleReports ToManager-SAP-SF SupportHR- Operations HeadResponsibilitiesKEY ACCOUNTABILITIESKey Performance Indicators (KPIs)Stabilization of Success factor modules (Recruitment marketing, Recruitment Posting, Recruitment management, On-boarding, Employee Central, Learning Management, SAP_JAM, Service Central, Goal Management, Performance Management, Compensation, Off-boarding, Talent Management - Succession Planning.Implementation and Functionality of all modules.Ensure completion & stabilization of SAP-SF integration. Inter module integration between SF modules.Guide the business for adaption of Success Factors functionality and advise w.r.t. process adoption and leveraging product functionality to achieve the desired outcome100% completion of SAP-SF and inter-module integration as per project planDevelop detailed Process Maps & Transaction processing manuals for SSC-HR Ops Team members across 5 HR Verticals & conduct periodic Process Training workshops.Update the Process Maps with the changes in the event of Process improvement/ enhancement & ensure HR Ops Team members are trained & certified on the HR Processes.100% process maps and transaction manuals developed and updated for all HR VerticalsEnsure uninterrupted availability of SAP-HCM & SF Application with various interfaces from 3rd party + on premise applications Eg. Like Share point, Kronos, Active directory, Travel. % system uptime for SAP-HCM & SF applications and all integrated interfacesContinuously assess the extent of deployment of SF features on mobile devices and complete implementation of upgrades in phased manner so that 100% functionalities of all SF modules are available through handheld devices.Achieve 100% deployment of approved SF mobile features for all modulesReports: -Configure reports, MIS & module dash board for each SF modules & train respective module leads to download & utilize information for insightful decision making.Timeliness and accuracy in MIS/ReportsKEY ACCOUNTABILITIES - Additional DetailsEXTERNAL INTERACTIONSSF Implementation Partner, AMC Partner, SAP Consultants and other external service providers with respect to all modules.INTERNAL INTERACTIONSEnterprise IT, SSC HR Vertical Heads, Business HR Heads and other stake holders.FINANCIAL DIMENSIONSOther DimensionsEmployee data & related HR transactions on multiple IT Systems for around 11500 employees.Education QualificationsEngineering Graduate / MCA / M.Sc in Computer Science.Certification in SAP-HCM & Success factor is desirable.PG /PGDBM in HR will be an added advantageRelevant ExperienceA total of 8-10 years’ experience including minimum 5-7 years of implementation and support in SAP HCM with Success factor experience in large Indian Organization with 10,000+ employee base operating from multiple locations as well as MNC exposure.Strong implementation experience in Success Factors modules, having led Employee Central implementation from scratch.Should have successfully handled atleast 2 projects incorporating SAP HCM – SF integration at client sites.Functional knowledge & experience of Employee Time & Attendance Management (KRONOS) applications.Excellent IT Project Management Skills, Sharp Communication, Proven Stakeholder Management Abilities with Customer centricity.COMPETENCIESPersonal EffectivenessSocial AwarenessEntrepreneurshipProblem Solving & Analytical ThinkingPlanning & Decision MakingCapability BuildingStrategic OrientationStakeholder FocusNetworkingExecution & ResultsTeamwork & Interpersonal influenceHR Process and Systems Management (Proficient)Learning and Development Management (Proficient)Change Management (Proficient)Performance Reporting and Analytics (Proficient)HR Compliance Management (Proficient)