Manager - Regulatory Affairs

ROLE SUMMARYEnsure Regulatory compliances and handle Government AffairsKEY DUTIES AND RESPONSIBILITIESLegal expertise in Media & Entertainment industry. We prefer a person with experience in Broadcasting sector or who has worked with a Law firm handling Broadcasting issues.Interact and be a bridge between Tata Play and TRAI, MIB, DoT, Industry bodiesConversant with issues to meet and explain company’s position to various Regulatory Authorities- MIB, TRAI, DoT, WPC, NOCC and othersResponding to correspondences and queries from and to Regulatory Authorities – MIB, TRAI, WPC, NOCC and othersEnsuring timely and regulatory consistent response to MIB/TRAI Customer complaints and monitoring and managing the quality levels of the LPO handling these complaintsResearching and providing inputs on the various sectoral consultation papers issued by TRAI.Interacting with relevant cross-function teams to obtain inputs for the response.Manage workflow for consumer related grievancesCollaborate with several internal /external stakeholders and rapidly respond to all consumer grievances receivedAnalysis of regulatory data submitted to statutory authoritiesPro-active management of various statutory timelines and corresponding actionsKeen interest in identifying systemic/ procedural inefficiencies and working with cross-function teams for the process change.Identify process out-sourcing opportunities and thereafter interact with relevant internal teams for operationalizing the sameTECHNICAL COMPETENCIESGood understanding of Media & Entertainment laws, Information Technology lawsGovernment & External LiaisingAbility to meet strict time-sensitive deadlinesProficient with Microsoft words and excelExcellent written and verbal communications and interpersonal skillsManaging heavy workflow independentlyGood law firm experienceEDUCATIONB.A. LLB. with 6 yrs plus experience