Manager 1

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.Job Description:Please enter the external job description here (remove this line)Job Description (heading) / Description Du Poste (titre)Able to lead and manage a team that provides utmost customer service to our clients by meeting agreed SLAs across the defined aftersales service.Ensure the team is fully engaged and aligned with the identified metrics and KPIs.Preferred Skills (heading) / Compétences Particulières (titre)Strong leadership and managerial skills.Operations management skillsEffective communication skills.Staff development skillsCustomer service skillsQualifications (heading) / Compétences (titre)College graduate with a degree in a business or statistics courseAt least 3 to 5 years managerial and operations experience preferably in the inurance industryResponsibilities (heading) / Responsabilités (titre)Able to manage work demands to achieve operational goalsEffectively manage change in a fast paced environmentEnsure SLA and KPI goals are achievedAble to develop and upskill team membersMust be able to keep the team engagedJob Category:Customer Service / OperationsPosting End Date:30/12/2025