Manager, Expand Sales (APAC)

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.Our vision: A world where everyone is free to focus on their most purposeful work, together.About The RoleAs a Sales Manager at Wrike, you will lead a high-performing sales team based in Melbourne and Manila. You will drive acquisition, adoption, growth, and long-term value for our existing Enterprise, Commercial and SMB clients across Australia, New Zealand, and other APAC countries, excluding Japan. You’ll partner closely with cross-functional teams (Pre-Sales, Sales, Customer Success, Marketing, Product) to align strategic account activities with Wrike’s vision, particularly as we help customers transform meetings, workshops, and collaborative work.If you are energized by leading high-performing sales teams, excel at driving revenue growth through strategic account management, and are hands-on in engaging top enterprise clients, this role is for you. You’ll thrive in our dynamic environment by coaching and developing sales talent, owning ambitious targets for net revenue retention and expansion, collaborating across global and APAC markets, and implementing innovative sales and operational strategies. Your ability to navigate complex client relationships, deliver business transformation, and drive Wrike’s market expansion throughout Australia, New Zealand, and other APAC countries will be key to your success.Your Impact:Team Leadership & People Management:Recruit, coach, develop, and inspire a team of 4+ Account Managers, 1 BDRDrive a high-performance, inclusive, and accountable team cultureOversee performance evaluations, coaching, disciplinary actions, and career developmentRevenue Growth & Retention:Own and exceed net revenue retention (NRR), expansion ARR, and gross retention targetsGuide the team in robust account planning, driving renewals and identifying/closing expansion opportunitiesSupport hands-on, client-facing engagement for top accounts, including co-leading C-level negotiations and QBRs/EBRsStrategic & Operational Excellence:Drive regional sales strategy (75-85% focus on ANZ; growing presence in other APAC countries)Forecast renewals and expansions, leveraging CRM (preferably Salesforce) and health metricsProactively segment and prioritize accounts, rapidly identifying and mitigating churn riskCross-Functional Execution:Collaborate with Marketing to drive adoption and upsell, join Product at industry events to share customer feedback, and work with Customer Success to ensure smooth territory handoffs.Collaborate with Manila-based and local teams for operational scalability across multiple APAC markets. Oversee teams in Manila as well as potentially other APAC countries.Travel 20-30% to major ANZ cities (Melbourne, Sydney, Brisbane) and emerging APAC markets to engage clients and coach the teamProcess & Enablement:Evangelize value-based selling and customer-centric best practicesBuild and nurture customer advocacy programs (references, case studies, user communities)Thought Leadership & Transformation:Champion Wrike solutions for workflow management and cross-team collaborationParticipate in shaping Wrike’s go-to-market and regional growth strategyYour Qualifications:Native equivalent Fluency in English is required; proficiency in Chinese is a plus6+ years of B2B SaaS account management; 2+ years managing AE/AM teamsHands-on leadership style: direct client engagement, manage by exampleExperience leading account management in global software/cybersecurity companies ($100M+ revenue, multiple regions)Proven results in long-cycle, enterprise sales (3–9 months), team quota delivery, and C-level engagementAbility to drive adoption, quantify/communicate ROI, run QBRs/EBRs, and deliver customer transformationMastery of CRM (Salesforce preferred), territory/account planning, and sales methodologies (e.g., MEDDICC, Challenger, SPICED)Advanced executive communication and negotiation skillsTrack record developing sales talent and building high-performance, inclusive teamsFlexibility for APAC time zone collaboration and weekly evening calls with global stakeholdersStandout Qualities:Leading account manager for a collaboration/productivity SaaS platformDeep knowledge of the APAC enterprise landscapeMultilingual ability and experience operating in multicultural/global teamsStrength in ROI/business case modeling and C-level consultative sellingExperience with strategic territory expansion and marketing-driven growth campaignsWhy Join Wrike? Life InsuranceEAPHealth InsuranceIncome Protection / Salary Continuation Insurance Parental LeaveVolunteer DaysWorkers CompensationCommuter AllowanceSuperannuationYour recruitment buddy will be Tripti Sachan, Senior Recruiter.Who Is Wrike And Our CultureWe’re a team of innovators and creators who solve the complex work problems of today and tomorrow.Hybrid work modeWrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.Our persona 💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful.Our culture and Values 🤩 Customer-FocusedWe care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.🤝 CollaborativeWe work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.🎨 CreativeWe strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.💪 CommittedWe believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike.