Job ID: 277477Location: MacauArea of interest: OperationsJob type: Permanent - Full TimeWork style: Hybrid WorkingOpening date: 17-Jul-2025Closing date: 31-Aug-2025Job Advert DetailsPrincipal Accountabilities: Independently perform operational tasks within the Bank as may be assigned by managerManage the delivery and execution of E2E process on Payments, cheques and other banking services.
Ensure KPI continually met and manage Business expectationMaintain standards in production quality, service level and financial performanceEnsure all works strictly comply to local and global regulation and complianceResolving or escalating issues with operational effectiveness in a timely and appropriate manner\Support Head of GPS Ops to perform MI reporting and operational procedures reviewProactively seek out opportunities to drive process streamlining, digitization and transformation initiatives and actively participate in local / regional projects as local representation.
QualificationsOver 5 years of experience in financial industry, related to Payments Operation would be advantageStrong project management and execution focus extremely organized and effective at time managementExcellent written and verbal communication skills, in both Chinese and EnglishGood commercial sense and excellent customer services mindsetAble to work under stress and strains and be change orientedGood interpersonal skills and able to work collaboratively across functional and business linesAnalytical and detail orientedGood team player and multi-tasks
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