MANAGER, NEW BUSINESS TEAM

 About The RoleOur client is a leading offshore, law-firm-led professional services business, advising many of the world's top financial institutions, corporations, public organisations, private equity firms, investment funds, as well as ultra-high-net-worth individuals and family offices.They are seeking a highly organized and experienced individual to join their dynamic and fast-growing New Business Team as a Manager.This role offers a unique opportunity to lead and develop a high-performing team, manage key operational workflows, and contribute to the continuous growth and improvement of the registered office function. The successful candidate will play a pivotal role in driving excellence across client onboarding, service delivery, and corporate administration.Key Responsibilities Manage the day-to-day workflows of the registered office function Monitor team capacity and recommend workload adjustments to ensure optimal performance and service delivery. Oversee the timely and accurate processing of client requests and transactions. Delegate tasks appropriately and support the corporate administration team with urgent or complex matters. Provide coverage for team members during absences and act as a key point of contact for escalations and troubleshooting. Assist with the development and enhancement of internal processes to drive efficiency and support business growth. Support senior leadership in resolving team-related challenges and performance issues. Proactively suggest and implement workflow and team structure improvements. Monitor team performance and regularly update senior management on progress, risks, and key issues. Lead, delegate, and provide technical guidance on time-sensitive or complex corporate services and onboarding matters. Identify opportunities to streamline operations and enhance the effectiveness of systems and processes. Collaborate with cross-functional teams to ensure a smooth and compliant onboarding experience for clients. Ensure all onboarding documentation and processes meet regulatory and internal compliance standards.Requirements An undergraduate degree, supported by a relevant professional qualification such as ICSA (now CGI) or equivalent. Strong, proven experience in corporate administration within the financial services or offshore industry. Prior experience managing and developing corporate services teams in a regulated environment. Familiarity with systems such as Viewpoint, CORIS, REEFS, CAPS, and other client database platforms is essential. Proficient in Microsoft Office and Outlook. Excellent knowledge of the Cayman Islands’ legal and regulatory framework, including relevant government and regulatory bodies (e.g., ROC, CIMA). Strong interpersonal and communication skills, with the ability to lead, delegate, and foster collaboration across teams. Working understanding of onboarding compliance, including KYC, CDD, and related regulatory requirements. Self-motivated, solutions-oriented, and committed to continuous improvement. Caymanians or persons with the right to work in the Cayman Islands are encouraged to apply.