Manager, Operations Escrow - US Based Remote

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Anywhere Real Estate. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.Job ResponsibilitiesTeam Leadership:Recruit, select, and manage talent. Foster a culture of teamwork, customer service, and continuous improvement. Develop leadership skills in Supervisors. Ensure adequate resources to meet service expectations. Build strong relationships with brand leaders. Collaboration And ServiceAct as the primary contact for regional leaders. Handle critical escalations and local leadership questions. Collaborate with the National Operations Center leadership team on interdependencies. Work with finance and accounting to improve practices. Ensure team performance against KPIs. Operational OversightEnsure all escrow support tasks are completed accurately and timely. Monitor workflow dashboards to maintain up-to-date task lists without overdue items. Oversee the preparation and review of closing documents, tax certificates, HOA certificates, surveys, payoff statements, and lien releases. Ensure accurate and complete documentation for all real estate transactions. Risk ManagementIdentify and assess risks associated with escrow transactions. Implement measures to mitigate identified risks. Ensure compliance with all relevant regulations and company policies. Process ImprovementDesign and optimize processes. Drive standardization and adherence to processes. Gain efficiencies through automation, outsourcing, and cross-training. Develop controls to mitigate operational risk. Use feedback to continuously improve service. QualificationsMinimum of 5 years of experience in escrow support or a related field, with at least 2 years in a supervisory or managerial role. Multi-State experience in real estate transaction processing and customer service. Strong leadership and team management skills. Excellent communication and interpersonal skills. High level of attention to detail and accuracy. Ability to work in a fast-paced, high-volume environment. Proficiency in using escrow and real estate software systems. Strong problem-solving and critical-thinking abilities. Ability to adapt to changes and manage competing demands effectively. Anywhere Integrated Services is a driving force in the title and settlement services industry. Anywhere Integrated Services is national in scope, but each of its companies are locally staffed, with a wealth of experience in settlement services. We operate in 49 states as well as the District of Columbia, and provide closing services in all 50. Anywhere Integrated Services is a subsidiary of Anywhere Real Estate. Anywhere Real Estate is a publicly traded company and a global provider of real estate services. It franchises and owns several of the industry's leading real estate brands and brokerages.Anywhere Integrated Services’ Family of Companies operate more than 40 distinct company and brand names throughout the United States such as Title One (ID), Sunbelt Title (FL), Equity Title (CA), Texas American Title Company (TX), Market Street Settlement Group (NH/ME), Mid-Atlantic Settlement (MD), Burnet Title (MN / IL / WI) and U.S. Title (MO).Anywhere Real Estate Inc. (http://www.anywhere.re/)   (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate (https://www.bhgre.com/) , Century 21® (https://www.century21.com/) , Coldwell Banker® (https://www.coldwellbanker.com/) , Coldwell Banker Commercial® (https://www.cbcworldwide.com/) , Corcoran® (https://www.corcoran.com/) , ERA® (https://www.era.com/) , and Sotheby's International Realty® (https://www.sothebysrealty.com/eng) , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (https://anywhere.re/wp-content/uploads/2025/03/2024-Impact-Report.pdf) .We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:Great Place to Work Forbes World's Best Employers Newsweek World's Most Trustworthy Companies Ethisphere World's Most Ethical Companies EEO Statement: EOE including disability/veteranIf you have questions about this posting, please contact support@lensa.com