Manager, Patient Recruitment

Profound Research:Profound Research seeks to drive clinical innovation by partnering with community physicians to offer clinical research as a therapeutic option to their patients. Profound enables providers with the right people and tools to launch clinical research operations, often for the first time, to offer new care pathways to patients. Profound Research is looking to grow its energetic team inspired by changing how patients and providers engage in clinical research.  Our Mission: Improving Lives by Providing Advanced Therapeutic OptionsOur Vision: Creating the Absolute Best Patient-Physician Experience in Clinical ResearchOur Values:Compassion: We value the patient-physician relationship above all else and are committed to a service-oriented approach to all interactions.Urgency: We work hard and practice selflessness, acting swiftly and decisively to meet the needs of our patients, partners, and colleagues. Solution Orientation: We are relentlessly positive, and we communicate directly to efficiently identify and implement effective solutions. Excellence: We insist on excellence, holding ourselves accountable and empowering each other to deliver best-in-class service while maintaining the highest ethical and scientific standards. Profound Ethos Physicians are the Vanguard  All Decisions Improve Patient Care  Never Compromise Quality  Why this Role ExistsThe Manager, Patient Recruitment at Profound Research oversees day-to-day patient engagement operations, ensuring effective execution of patient recruitment strategies for clinical trials. This role manages the recruiter team that is responsible for pre-screening, screen scheduling, and additional community engagement efforts. By maintaining compliance with clinical and regulatory standards and fostering collaboration across sites, the Manager ensures efficient, high-quality patient recruitment to support successful trial outcomes.ResponsibilitiesLeadership & Operational Management Manage daily operations of embedded and central recruiters, overseeing patient identification, outreach, and scheduling for screening visits Train and develop recruitment staff, ensuring consistency and quality in chart review, pre-screening, patient outreach, and scheduling activities Maintain a high level of knowledge and understanding of inclusion/exclusion criteria for all enrolling protocols Oversee patient recruitment and pre-screening processes in line with company SOPs, FDA, ICH, and global regulations Provide leadership and support to recruitment teams across multiple sites, ensuring adherence to organizational policies Monitor and manage performance of members of the recruiting team Address staffing needs in collaboration with HRRecruitment Strategy & Execution Develop, manage, and continuously improve processes for pre-screening, scheduling, and follow-up to ensure efficient patient enrollment Collaborate with site leadership to align recruitment efforts with study protocols and site prioritiesQuality Control & Performance Metrics Track and report on key recruitment metrics to assess performance and identify areas for improvement Ensure compliance with all regulatory and quality standards Foster a culture of continuous improvement and accountability within the recruitment teamCollaboration & Support Serve as liaison between recruitment teams, investigators, and site operations Partner with Manager, Patient Recruitment Analytics & Marketing on requesting patient lists from partner Electronic Medical Records. Provide feedback on community outreach tactics and campaigns on quality of leads for screens, identifying trends about leads that no show, do not quality, or screen fail Support feasibility assessments and collaborate with the business development team on recruitment considerations Build strong relationships with internal stakeholders to ensure seamless recruitment operations Other duties as assigned by leadershipRequirements Bachelor’s degree in a health-related field or equivalent clinical training (e.g., RN, EMT) Clinical research experience required; medical background preferred Proven experience managing teams in a clinical research or patient recruitment setting Strong communication, critical thinking, and problem-solving skills Ability to travel to various sites as needed Commitment to operational excellence and regulatory complianceTravel Requirements Less than 5% travel anticipatedPhysical Requirements Prolonged periods of sitting at a desk and working on a computer, standing and walking Must be able to lift 25 pounds at times Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyesWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.