WWF Cities

Manager, Project Delivery and Knowledge Management

Posted: 3 hours ago

Job Description

Want to make a positive difference to the future of people and our one shared home, the Earth? Working at WWF could be your opportunity of a lifetime.All around the world, people are waking up to the devastating impacts of climate change and nature loss. The situation today is worse than the darkest predictions of just ten years ago, pushing billions of people to the edge and threatening lives and livelihoods. At WWF, we are facing our biggest crisis – and our biggest ever opportunity – to create a better future for people and nature. With over 60 years of experience and an active presence in more than 100 countries, we work to achieve both on-the-ground and global policy action, from protecting and restoring species and their habitats, to transforming markets and policies toward sustainability.Our people come from hugely diverse backgrounds and with a variety of expertise, ranging from conservation science and advocacy to HR and finance. We welcome applications from anyone who believes they can help us tackle this enormous global challenge and drive the urgent conservation impact needed to restore our planet.What We DoWe are an independent conservation organization, striving to sustain the natural world for the benefit of people and the ecosystem. From individuals and communities to businesses and governments, we are part of a growing global movement calling for bolder action on climate and nature, demanding that world leaders set nature on the path to recovery by 2030. WWF works to address the most dominant drivers of nature loss through system-wide changes in how food and energy are produced and consumed, and in how financial systems are structured. By implementing change in every country, we aim to drive visible and positive impacts on the ground, helping to restore nature in the most critical places around the world, from the Amazon to the Coral Triangle.Engaging everyone means addressing the barriers to participation faced by some groups in society, including local communities. Conservation will only be sustainable if it is owned by, and benefits, local people. That’s why Indigenous Peoples and local communities must be at the centre of action on climate and nature. WWF is committed to using its resources and global network to support these communities in creating together the most effective solutions where they live.Humanity is still in time, we have a clear pathway to solve this crisis. At WWF, we call on everyone to join the global movement, change how we live, and take action now.MISSION OF THE DEPARTMENTThe WWF Global Conservation Division aims to unite WWF Offices around the delivery of a common conservation strategy. It comprises the Office of the Chief Conservation Officer (OCCO), the leaders, teams and related network communities of the four Global Practices, Global Policy Impact (GPI), Corporate Engagement, Resource Mobilisation and the People & Places Department (PPD). These departments work together in an integrated manner to encourage, inform, support, and facilitate the optimal convergence of conservation functions across the WWF Network.The Chief Conservation Officer (CCO) is responsible for: a) for the direction and coherence of the global conservation strategy, b) for ensuring that the impact of the strategy is measurable, and c) for the effective delivery of the functions of each department within the Global Conservation Division. In addition, the Division works in close partnership with WWF International’s Country Office Management function to strengthen organisational performance, governance, and operational effectiveness across the Network’s country offices.This includes aligning conservation impact measurement with country-level performance management, ensuring that strategic, operational, and financial objectives are mutually reinforcing. The integrated nature of this role reflects WWF’s commitment to a whole-of-network approach, linking global conservation priorities with the operational realities of country offices, to deliver measurable, sustainable impact for people and nature.2 Major FunctionsThe Manager for Project Delivery and Knowledge Management serves as the Project Management Officer (PMO) for the Global Impact Hub team, ensuring that strategic initiatives, deliverables, and workstreams are effectively planned, tracked, and delivered on time, with a focus on team performance, coordination, and alignment across the WWF network.They also provide knowledge management and secretariat support to key network communities, such as the Joint Implementation Conservation Committee (JICC), supporting the development and dissemination of the agenda, capturing and disseminating meeting notes and key action points and ensuring all stakeholders are informed and aligned.The Manager also works closely with the Knowledge Management hub impact lead and other stakeholders to curate, package, and share high-impact case studies, best practices, and learning products through appropriate channels (e.g., the Roadmap Virtual Hub), thereby strengthening the evidence-base for conservation impact.Finally, the Manager provides support to the Senior Director Conservation Impact, by delivering timely updates on projects and tasks, surfacing risks and opportunities, and preparing progress reports that inform governance and strategic decision-making.3 Major Duties and ResponsibilitiesTeam PMO / Strategic Deliverables (50%)Act as the strategic PMO for the Conservation Impact team, ensuring that all team workstreams and deliverables are well-planned, monitored, and delivered to high standards(e.g., coordinating timelines, tracking dependencies, and flagging risks).Coordinate the annual and quarterly work planning process for the Impact Hub, ensuring all team members’ deliverables align with overall strategy and priorities.Support the Senior Director in tracking team-level KPIs, milestones, and progress against Roadmap 2030 and future global strategy/roadmap, focusing on outcomes, learning, and impact.Ensure that inputs to the Snr Director for key leadership engagement (e.g., board updates, leadership reports,) are consolidated and delivered on time.Identify and flag project risks or bottlenecks in project delivery by recommending process improvements, tools, and templates.Develop consolidated reports (narrative, dashboards, scorecards) highlighting progress against annual objectives and Roadmap milestones.Facilitate alignment across team strategic workstreams, ensuring that outputs from conservation data, learning activities, and knowledge are integrated effectively to maximize the team’s efficiency. Ensure project documentation, workflows, and deliverables are standardised and archived for accountability and knowledge retention.Knowledge Management (40%)Provide project management services to the Joint Impact Collaboration Committee (JICC), supporting the Senior Director, GIH.Coordinate agenda-setting, facilitation, and follow-up of JICC meetings to ensure alignment, learning, and progress across the Network.Escalate challenges, risks, and opportunities identified through JICC to the Senior Director, providing strategic guidance and supporting decision-making.Support the synthesis of lessons learned, high-impact examples, and best practices from JICC + Impact Community of Practice to strengthen adaptive management and inform team and network priorities.Manage collaboration with the Knowledge Management Hub to ensure that insights, outputs, and lessons learned are systematically captured, curated, and shared across the Network through appropriate channels (e.g. Roadmap Virtual Hub), and that their uptake is monitored and maximizedIn coordination with the Head of Measurement and Impact, package evidence into usable knowledge products (e.g., case studies, success stories, learning briefs) that demonstrate value for the network and support resource mobilisation, communications, and adaptive management. In coordination with the Head of Measurement and Impact, work with KM Hub, Practices, and country offices to design and run structured learning sessions (e.g., peer-to-peer exchanges, online and in-person events, case-sharing formats).Provide basic project management training and support to team members to improve consistency and efficiency.Miscellaneous Responsibilities (10%)Lead special projects, ad-hoc initiatives, and cross-functional tasks that arise outside the core responsibilities. This may include supporting emergent priorities as directed by the Senior Director, Conservation Impact; contributing to organizational initiatives; representing the team in meetings; and engaging in learning.4 pROFILERequired QualificationsAdvanced degree in conservation, environmental management, international development, organizational strategy, or a related field.Relevant experience in monitoring, evaluation, learning, knowledge management, and project management, preferably in a global conservation or international development context.Experience synthesizing technical PMEL outputs into leadership-facing insights and recommendations.Demonstrated ability to manage multi-stakeholder committees or learning communities (e.g., JICC, Impact Community of Practice (CoP)).Project management certification (e.g., IPMA, PMP) is an asset.Required Skills And CompetenciesStrong project management skills (PMO), including planning, tracking, and reporting on multiple workstreams.Excellent ability to translate technical data into clear, compelling narratives for leadership and network audiences.Strong knowledge of conservation impact frameworks, monitoring systems, and adaptive management principles.Experience working in global, networked organizations, collaborating across functions, teams, and offices.Strong communication, facilitation, and stakeholder engagement skills.Analytical thinking, problem-solving, and attention to detail.Ability to work independently and as part of a multi-dimensional team.Fluency in English (additional WWF languages an advantage).Embraces WWF values: Courage, Integrity, Respect & Collaboration.5 WORKING RELATIONSHIPSInternal.Works closely with the Senior Director, Conservation Impact, providing updates, insights, and recommendations.Collaborates with the Head, Conservation Impact, ensuring technical PMEL outputs are effectively translated into leadership-facing insights.Works closely with the Knowledge Management Hub led to elevate high-impact conservation initiatives and disseminate lessons learned.Provide secretariat services the Joint Impact Collaboration Committee (JICC), including agenda-setting, membership, facilitation, and follow-up.External.Represents the team in selected external forums related to Project Management, knowledge management, adaptive management, and learning.Please upload your covering letter and CV in English. Priority will be given to applications with both documents indicated.Deadline for applications: 23 November 2025Contract type: fixed term (maternity cover) and full timeDuration of the contract: Max 9 months - to be discussed during the recruitment processLocation: Preference for International Hubs in CET time zoneWork permit restrictions may apply.Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.At WWF, we are dedicated to fostering an inclusive and diverse workplace where every individual feels valued and respected. We believe that a diverse workforce will help us to achieve our mission to stop the degradation of the Earth's natural environment and to build a future in which humans live in harmony with nature. As an equal opportunity employer, we are committed to providing fair and unbiased consideration for all candidates regardless of their background. We encourage applicants from all backgrounds to apply and join us in fostering a diverse and inclusive workplace.

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