Manager, Quality Control - Clothing Division- For Tabaya_ A Concern of Ghorer Bazar - Job ID: 1421784

Tabaya_ A Concern of Ghorer Bazar is looking for Manager, Quality Control - Clothing DivisionJob Description / ResponsibilityDeveloping, implementing and maintaining the Quality Management System (QMS) for the retailer’s operations (store operations, product sourcing, inventory, distribution)Defining and enforcing quality policies, standards, SOPs across all retail outlets and supply chainCarrying out regular audits, inspections, and quality checks of products (both sourced and in-store), services and store environmentMonitoring supplier / vendor compliance and quality performance; collaborating with procurement to address non-conformities and corrective actionsSetting quality KPIs (defect rate, returns, customer complaints, etc.), report on performance to senior management, initiate improvement plansLeading and train the quality team and store staff on quality practices, customer service quality, product presentation, defect controlCoordinating with store operations, merchandising, logistics to ensure quality is embedded in all processesInvestigating customer complaints related to product/service quality, implement root-cause analysis and corrective actionsEducational RequirementsBachelor/HonorsExperience RequirementsAt least 5 year(s)The applicants should have experience in the following business area(s):Garments,E-commerceJob LocationDhaka