Manager, Resource Demand

Resource Demand Manager provides operational resource support to functional line(s) within the R&D division ensuring resource requirements in support of the Research, Development and Commercial portfolios are properly planned and understood to facilitate informed decision-making and allocation of resources based on business priorities. Contributes to the achievement of business strategies and goals by partnering with applicable business SMEs across key stakeholder groups to enable and enhance operational performance through effective forecasting, planning management of organizational resources, the development of tools and processes to effectively assess resources, both internal and external through Functional Service Providers.ResponsibilitiesSupports functional lines with mix of fixed and variable headcount, 1000 resources across several resource work types and high algorithm complexity. Proactively surface potential resource and cost related issues to key stakeholders and recommends go forward actions. Derive demand forecasts utilizing the Planisware enterprise portfolio project management system; create variance and trend analyses. Manage resource and cost assessments related to internal portfolio optimization opportunities (e.g., project accelerations, PSI buy-ups, etc.) for supported Functional Lines Partners with senior leaders and Resourcing Business Partners to ensure organizational resources are optimized and appropriately aligned to business priorities across the business functional areas. Innovate new strategies and tools such as dashboards, metrics and KPI’s. Utilizes business-specific portfolio and project information to facilitate portfolio and resource planning reviews and delivers the Annual Operating Plan. Produce business performance dashboards and key metrics utilizing advanced visualizations and appropriate communications that effectively illustrate data trends Supports multiple aspects of resource and clinical development cost management including data transformation, analysis, and reporting Supports the development, maintenance and analysis of clinical trial cost and resource metrics to increase accuracy in assumptions in planning. Support the delivery of holistic view of resource capacity and allocation across business functional areas. Reinforces the value of the FTE Tracking (Activity Tracker), CRIS (Capacity Resource Information System) and Resource Planning & Forecasting (RAPID) programs for the business. Supports the partnership with Finance to coordinate the development of the annual operating budget build activities, as required. Partners with subject matter experts in business lines on the design, development, and maintenance of resource estimating assumptions (algorithms), drivers, and templates for use in generating algorithmically derived demand forecasts utilizing the PLW enterprise portfolio project management system. Innovate new strategies and tools such as dashboards, metrics and KPI’sSupports high-impact cross functional special projects that improve our business in the short and long term. For certain functional areas support the assessment of quarterly Functional Service Provider (FSP) Resource Demand Plan keying on relevant business drivers to justify resource projections, summarize changes, performs and delivers analyses summarizing forecast changes and communicates to finance and budgetary stakeholders. QualificationsBachelor’s degree required, scientific or technical focus preferred, and minimum 4 years of relevant experience (R&D operational strategy and finance a plus) or master’s degree with 2+ years related experience with ability to translate complex business questions and requirements and develop effective solutionsBusiness experience and thorough understanding of processes associated with operational aspects of clinical developmentExpert in Excel, SQL, XML, dashboard tools (PowerBI, Spotfire, Tableau). Strong working knowledge Planisware, Business Objects and SaaS systems. Planisware certification is a plus.Expertise in resource algorithm design and developmentAbility to translate complex business questions and requirements and develop effective solutionsAbility to synthesize detailed information from multiple, disparate sources, understand the underlying data and be able to interpret and articulate key takeaways to executive leadership Versed in data analytics, predictive modeling, AI capabilities, and able to build dashboards and reporting toolsStrong analytical skills, critical thinker, collaborator and effective communicatorDrive for results; planning; managing and measuring workComfortable multi-tasking; prioritizing and balancing heavy workloads