Managing Director, Serbia

Job DescriptionRole OverviewThe Managing Director (MD) leads the Company’s operations across Serbia, Bosnia & Herzegovina, and Montenegro (SBM), with full accountability for commercial performance, strategy, people leadership, and compliance. The MD represents the Company to government, healthcare institutions, and key stakeholders to protect reputation, drive growth, and ensure sustainability.Key ResponsibilitiesStrategic LeadershipSet and execute the Cluster commercial strategy aligned with the Company’s global vision and values.Identify growth opportunities, optimize resource allocation, and lead business plans, marketing, and multi-channel initiatives in full compliance.Align with cluster, regional, and global leaders; ensure SBM interests are reflected at divisional level.Monitor competition and shape market strategies accordingly.External Engagement & Market AccessAct as the Company’s principal representative with ministries, regulators, payers, and advocacy groups.Build strategic relationships and coalitions; navigate pricing, reimbursement, and access to ensure patient availability of the Company’s portfolio.Tailor solutions to stakeholder needs across the healthcare ecosystem.Operational & Financial ManagementOwn P&L, financial planning, cost control, and performance tracking.Ensure legal, regulatory, and SOP compliance; drive operational excellence and continuous improvement.Oversee regulatory, pharmacovigilance, clinical, safety, and promotional activities per local laws.Implement systems to monitor productivity and outcomes; propose corrective actions to strengthen growth and profitability.People Leadership & CultureLead and develop high-performing, cross-functional teams; guide dotted-line functions to maximize impact.Foster accountability, collaboration, learning, DE&I, and agility; champion performance and succession processes.Risk, Compliance, EthicsEstablish robust risk assessment, mitigation, business continuity, and crisis response.Monitor regulatory changes; ensure timely reporting of adverse events and quality issues.Maintain ethical standards; monitor compliance, address non-compliance, and drive audit recommendations and quality controls.Report actions that may risk fair competition or product promotion compliance.QualificationsEducation Minimum of a Bachelor’s degree in an appropriate discipline.Experience 15–20 years industry experience, including leadership roles in marketing and sales; strong market access expertise; deep knowledge of healthcare regulations; proven leadership and development of leaders.CapabilitiesStrategic agility and change leadershipSuperior Stakeholder management and negotiation skillsFinancial acumen and sustainable growth focusExceptional communicationIntegrity aligned with the Company’s valuesLanguage Fluency in English; local languages advantageous.Required SkillsBusiness Development, Business Performance Reporting, Compensation and Benefits, Corporate Management, Decision Making, Financial Acumen, Leadership, Leadership Training and Development, Management Process, Manufacturing Processes, Market Development, People Leadership, Pharmaceutical Industry, Product Management, Profit and Loss (P&L) Management, Results-Oriented, Sales Operations, Serbian Language, Strategic Planning, Strategic Thinking, Team ManagementPreferred SkillsCurrent Employees apply HERECurrent Contingent Workers apply HERESearch Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.Employee Status RegularRelocation VISA Sponsorship Travel RequirementsFlexible Work Arrangements Not ApplicableShift Valid Driving License Hazardous Material(s) Job Posting End Date 12/4/2025A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID R374263