Marketing and Customer Experience Leader

Mitre 10 needs no introduction as a proudly New Zealand owned and operated business. Mitre 10 MEGA New Plymouth is a dynamic and growing company, with a vision to provide great quality products and the best value and expertise to enable our customers to have an affordable and easy DIY experience.You can be part of our continuing success by joining the team at Mitre 10 MEGA New Plymouth.What’s in it for you?Annual KPI Bonus potentialMonthly sales bonus potentialsA generous staff purchasing scheme including products at our inhouse Columbus CafeMultiple additional benefits including a paid day off for your birthdayMonthly bonus potentialsFootwear subsidiesVTNZ and Gym discountsLong service leave benefitsEmployee life insurance schemeAnnual Dental & Health checksThis role offers you the opportunity to be an integral part of a proudly Kiwi-owned and operated independent retail business.We are proud to offer an industry leading learning and development framework, opportunities to grow your career, and all the tools required to perform the role.Who you are:To succeed in being one of our Mitre 10 family you willHave a passion for customer service excellenceHave a quick and alert mind, with the ability to adapt and be flexibleHave a willingness to learn and a can-do attitudeLove working in and collaborating with a teamBe energetic, positive and enthusiasticHave strong attention to detailHave experience leading and motivating a team and people leadershipWhat you will bring:At least 5 years of experience in similar marketing or communication rolesA tertiary qualification in Marketing, communications or related discipline is desirable Expertise in campaign delivery, budget management and customer engagementA passion for local community engagementA strong connection to sustainable and environmental responsibilityStrong leadership skillsExcellent interpersonal, communication and analytical skills The Role:Is 40 hours per week Monday-Friday based at Mitre 10 MEGA New PlymouthProvides leadership and oversight across marketing, customer experience, and sustainability, driving growth and continuous improvementSupports Mitre 10 Mega New Plymouth, Mitre 10 New Plymouth and Columbus Coffee Café at Mitre 10 MEGA New PlymouthIs supported by the Member Principal and General Store ManagerProvides guidance and support to the Marketing coordinator So, if you want to work in a fun, dynamic work environment and you think you can deliver on what we seek, then please forward a CV and cover letter via this website.