Marketing Manager: Events & Operations

The Marketing Events & Operations Manager is responsible for the end-to-end planning, coordination, and execution of all Resolute physical and digital events — including Roboticon, Principal Breakfasts, Teacher Symposiums, Innovation Ambassador Showcases, partner webinars, and internal brand activations.This individual will serve as the operational anchor of the marketing function, ensuring that every event is flawlessly executed, tightly project-managed, and aligned to measurable KPIs — including lead generation, brand visibility, stakeholder satisfaction, and SQL progression.In addition to event delivery, this role includes managing and coordinating the internal marketing team (digital, design, and partnerships support), tracking timelines and deliverables, and ensuring all projects remain on budget, on message, and on time.This is a strategic operations role that requires high attention to detail, strong project management skills, comfort working cross-functionally, and the ability to drive results through others.Key Responsibilities and Duties (include but are not limited to):1. Event Strategy & ExecutionOwn the end-to-end execution of all physical and digital events, including Roboticon, Principal Breakfasts, and Teacher SymposiumsManage all logistical and creative elements — venue, suppliers, vendors, run-of-show, branding, comms, technical setup, speakers, RSVPsDevelop and maintain detailed event playbooks, budgets, and post-event reportsEnsure every event has a clear strategic goal (e.g. lead generation, engagement, conversion) and measurable outcomes2. Campaign & Project ManagementTranslate campaign ideas into clear project plans and task ownershipMaintain the master marketing calendar across all verticals and initiativesManage cross-functional timelines to ensure smooth rollout of campaigns and internal launchesCreate and drive internal feedback loops and track deliverables across marketing pods3. Team Oversight & CoordinationServe as the operational lead across the marketing team (digital, content, design, community)Ensure each team member is accountable to deadlines, deliverables, and outcomesSupport the CGO in aligning strategy to execution through weekly sprint cyclesAct as a communication bridge between departments and internal stakeholders4. Partner & Vendor CoordinationLiaise with sponsors, exhibitors, partners, and vendors before, during, and after eventsEnsure clear contracts, agreed deliverables, and reporting structures are in place for external stakeholders5. Post-Event & KPI ReportingProduce concise debriefs and KPI scorecards after every event and campaignTrack leads generated, SQL conversion, engagement data, budget variance, and partner impactShare learnings with the broader team and incorporate into playbooks for future improvementsRequired Qualifications:Bachelor’s degree in Marketing, Business Management, Events, or related fieldMinimum 3–5 years’ experience in event/project management or operationsDemonstrated experience in leading multi-stakeholder projects and campaignsStrong Excel/Google Sheets, project management tools (Notion, ClickUp, Trello), and CRM familiarityPreferred Qualifications:Experience in the education, EdTech, or NPO sectorFamiliarity with brand marketing, digital campaign cycles, and lead generation trackingOperational knowledge of tools like Canva, Mailchimp, Meta Ads, Google WorkspaceWorking Conditions:Full-time, 40 hours per weekIn-Office: 5 days per week in-office (Pretoria-based)Occasional travel for event support and partner activations