Receptionist

Company Description Marriott International, Inc. , headquartered in Bethesda, Maryland, USA, manages a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories. As an equal opportunity employer, Marriott International is dedicated to hiring a diverse workforce and fostering an inclusive culture. The company is committed to non-discrimination based on disability, veteran status, or any other protected status. Marriott International encourages job seekers to stay vigilant against recruiting scams and provides clear application guidelines to ensure candidate safety. Role Description This is a full-time on-site role for a Front Desk Supervisor at our Tlemcen location.

The Front Desk Supervisor will oversee daily front desk operations, manage receptionist duties, and ensure exemplary customer service. Key responsibilities include supervising and training front desk staff, handling phone inquiries, maintaining customer satisfaction, and addressing guest concerns promptly. This role demands a proactive approach to enhancing guest experiences and ensuring efficient check-in/check-out processes.

Qualifications Supervisory Skills and experience in managing teamsExpertise in Phone Etiquette and Receptionist DutiesStrong focus on Customer Satisfaction and Customer Service abilitiesExcellent communication and interpersonal skillsAbility to work effectively in a fast-paced environmentPrevious experience in the hospitality industry is an advantageHigh school diploma or equivalent; further education or certifications in hospitality management is a plus