Master Data Analyst

About You – Experience, Education, Skills, And Accomplishments3 years direct experience preferred working in a role required to manage customer and/or product data.Working knowledge of CRM, preferably Salesforce and order management and billing systems like Netsuite or Zuora.Experience with D&B, Zoominfo, and other 3rd party data providers is preferred.Must possess knowledge of data governance conceptsSolid business acumen of business transactions and end-to-end sales processes.Experience with quality management practices including lean sigma is helpfulDetail oriented and experience in audit and data cleansing.What Will You Be Doing In This RoleReview and monitor the quality of both new and reoccurring data sets.Monitor operational dashboards for anomalies and patterns indicating a broader existing or potential issue.Support sales, contract, and order processing teams in processing or correcting data directly affecting customer transactions.Support reporting and planning teams in rectifying data quality problems directly affecting operational reports.Collaborate with key global functions including sales, sales operations, customer support, fulfillment, order management and billing to reduce re-work.Review Salesforce.com, NetSuite, and other data sources for data accuracy.Support testing of new or enhanced data acquisition and maintenance tooling and processes.Collaborate with global teams around the world in local time zones to discuss and troubleshoot issues.Be part of a high-performance culture working towards SMART objectives to measure his/her individual performance.Manage and take personal responsibility for one’s professional development plan.At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.