As a Program Director, you will lead a dedicated team of project managers, creative and digital designers, developers, and video producers, collaborating closely with teams in APAC. You will spearhead the management and production of digital and print products across Asia, including corporate websites, digital campaigns, newsletters, email flyers, e-learning modules, banner images, graphics, posters, brochures, signage, and event/campaign collateral for major holidays. This is a FTC (x12 months) role which is renewable indefinitely. What You Will Be DoingDevelop and implement processes to deliver high-quality work that meets agency standards and ensures efficient client servicing.
Oversee and optimize daily operations, coordinating resource allocation, streamlining workflows, and implementing best practices to enhance productivity and align with organizational and client goals. Spearhead transformation and process improvements to reduce costs, meet service-level targets, and ensure seamless information flow across the business. Guide and mentor teams to foster problem-solving and innovative solutions. Manage resource scheduling and utilization to maximize efficiency. Ensure best-in-class, standardized project management discipline across all operations. Creating, maintaining, and analysing reports to track key performance indicators, including utilization, proprietary workflow system usage, and process adherence.
Who You Are7+ years of relevant experience in digital, print, motion graphics, web design, UX/UI, or production. Ability to create, maintain, and analyse reports to monitor key indicators such as utilization, workflow system usage, and process adherence. Proficiency in using job and time management information to estimate, track, and analyse projects and department utilization, driving recommendations for process and practice improvements. Strong understanding of client-related people processes. Results-driven mindset with a focus on achieving outcomes. Analytical approach with a passion for transformation and innovation. Excellent project budget management and scheduling skills. Proficiency in Microsoft Office and related software.
Business Proficiency in English and Japanese is required.
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