Patient Care Coordinator - 1 Year Contract

Join our Patient-Centred, Personalized Primary Care team as a Patient Care Coordinator (Toronto)One year Contract beginning in September and ending in October 2026Are you passionate about helping clients? Do you thrive in a dynamic, supportive environment where your contributions matter?If so, then MDDirect is the place for you. Who we are: Founded in 2008, MDDirect is leading the way for personalized, proactive and preventative health care. Our Healthcare on Demand program is our unique approach to patient care, designed to pick up where other executive health clinics leave off.

Our key value is providing warm, caring and compassionate service to all of our clients at every point of contact. What you’ll do:

Arrange for and expedite referrals to outside providers, including out-of-country providersLiaise with physicians to support timely and appropriate referralsSchedule in-office appointments and annual physicals [CPX] when requiredAssist with preparing charts for insurance requests and transfers of records when required Manage patients’ expectations regarding access to medical services in OntarioMaintains patient confidentiality at all timesDemonstrates a strong commitment to customer service at every patient encounterUpholds the Centre’s code of conduct, treating all patients, staff, and providers with courtesy and respectDemonstrates ability to handle multiple tasks, set priorities, and meet deadlinesDemonstrates ability to diffuse confrontations with patients and othersDemonstrates the ability to work with other staff membersAccepts responsibility for own work and asks for help when unsure of proper course of actionEnsures the proper use of office resourcesAdheres to all facility safety regulations and maintains a safe working environmentWhat you’ll need:

Minimum 4 years Medical Office experience Knowledge of Medical terminology is an asset Ability to multi task and effectively manage the tasks assignedExcellent written, verbal and electronic communication skills Attention to detailKnowledge of computer essentials (Word, Excel, Outlook)Previous experience with PSS (EMR) and OCEAN MD is an asset Ability to effectively manage assigned duties while exercising mature and sound judgementWhy work for MDDirect: Monthly TTC pass or parking pass provided Health BenefitsEngaging team work environment Year end Bonus Team outings Monday-Friday work weekSTAT Holidays Paid Vacation This is a full-time position primarily scheduled between Monday-Friday 8: 00am-5: 00pm.

The position is on site and in person. Powered by JazzHRUXIBTreQz8