IT_12507Vienna, AustriaProfessionalsFull-Time 38.
5 hYour TasksServe as the first point of contact for users of our IT services seeking technical assistance via phone or ticketing system at the manufacturing site and office buildingSetup and troubleshooting of notebooks, PCs, mobile devices, network components, printers, and meeting room technologyDirect unresolved issues to the appropriate level of support Independent handling of user requests, including status updates and feedback within the scope of IT supportIdentify and suggest potential improvements on procedures and services, and forward customer feedback or suggestions to the appropriate internal teams Your ProfileCompleted education in the IT field (apprenticeship, HTL) or comparable qualification through several years of work in ITBasic Knowledge of Active Directory; Intune, Software Deployment via SCCM, and networking is a plusMotivated, communicative personality with a customer-oriented attitudeVery good English and German skills, both written and spokenWillingness to travel within Austria Your BenefitsCentral LocationEmployee EventsFlexible HoursFurther TrainingInternational EnvironmentWorkplace Well-BeingFurther InformationMinimum Salary:
Salary will be determined based on professional experience; the formal minimum salary according to Collective Bargaining Agreement is € 37,361. 66. Earliest Entry Date: This position is to be filled immediately. Your Contact Person: If you have any questions please contact Chantal Heiland. About MED-EL: MED-EL is a leading manufacturer of innovative medical devices for the treatment of various types and degrees of hearing loss. Our unique portfolio of implantable hearing solutions benefits thousands of individuals in more than 140 countries worldwide. With headquarters in Innsbruck, Austria, MED-EL has over 3,000 employees around the world.
Want to join a company that helps bring the joy of sound to people with hearing loss? Apply now!
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