Media Operations Specialist (MY)

Company DescriptionPublicis Groupe is not just a company you work for; it’s a platform for you to take your talent to the world.If you want to help change the world, ideas alone are not enough. Real impact can only come from having meaningful access to a world of knowledge, people and resources. At Publicis Groupe, you are connected to our global network, intelligence, tools, clients, brands and 80,000 brilliant minds with expertise in data, technology, media, strategy, creativity and business transformation, all literally at your fingertips.Go ahead, the world is waiting.Publicis Groupe is the third largest communications group in the world. Founded in Paris in 1926, we are present in more than 100 countries as leaders in marketing, communication, and digital business transformation. Two of its biggest solution hubs in Singapore - Publicis Communications and Publicis Media & Digital.Publicis Communications, the creative communications hub of the Publicis Groupe, is a collective of the most passionate, purposeful, and progressive creative agencies in Singapore. They are Publicis Worldwide, Leo Burnett, Saatchi & Saatchi, Prodigious, and MSL.Publicis Media & Digital, which is comprised of global media agency brands Starcom, Zenith, Spark Foundry, and Performics, is powered by digital-first, data-driven global practices that together, help our clients navigate the modern media landscape.Our two other solution hubs, Publicis Sapient and Publicis Commerce, empower businesses to embrace digital transformation and equip them with a total commerce experience.ResponsibilitiesBilling AdminManage the media billing processes which involves,Co-coordinating with media planning teams on billing instructionsMedia plan actualization and reconciliation on monthly basisUpdate spots and remarks on Publicis’s proprietary billing platform based on actualized amountGenerate proforma invoices for shared service team’s approvalResolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teamsBilling status monitoring and reportingParticipate in finance WIP billing meetings to make sure Client's invoices get processed and meet billing timelinesOther billing requirements include,Support requirements for onboarding of new suppliersEnsure 100% billing completion within three months of activity end dateResolve/respond to client billing queriesMedia Buying (Offline and/or Online)The day-to-day media buying for the agencyDeliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicableDevelop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing processDeliver added value opportunities across clients wherever possibleBook all campaigns according to the brief (with confirmed media) and ensure financials are correctMonitor campaign delivery and reconcile any under deliveriesAssist with auditing process across specific client baseFollow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)Constantly monitor performance and delivery of ad server and vendor reportingMonitor and report on clients’ expenditure update by campaign by media, if neededKeep track of clients’ media master contract fulfilmentsPrepare CI for all mediums and help Planners manage all material submission timelinesMaintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closedQualificationsQualificationsA minimum of 1-3 years experience in media agency handling media trafficking or buying. Familiar with and have worked with the major publishersProficiency in offline buying. Preferably has experience with online buying (both self-served and managed service) and digital ad operationsStrong in numbers and intermediate skills in Microsoft Excel (such as pivot table and v-lookup)Analytical and meticulous with an excellent eye for detailsA team player with an action-oriented mind-set, who is able to work with minimal supervisionEager to learn and to be an expert on billing tools and systemsExcellent written and verbal communication skillProactive and ability to prioritize tasks, work well under pressure