Medical Practice Manager

Medical Practice ManagerCape TownWe’re looking for a Medical Practice Manager to help keep our small but busy medical bureau running smoothly. You’ll oversee the day-to-day operations — making sure patients are cared for, billing runs on time, and the team has the support they need to do their best work.What you’ll doManage the reception and patient care process — from appointments to accurate record-keeping.Oversee billing and claims, ensuring everything is processed correctly and on time.Keep a close eye on credit control, following up on outstanding accounts and maintaining healthy cash flow.Provide practical guidance and support to a small team, helping with scheduling, training, and performance.Maintain and improve administrative systems and ensure compliance with medical aid and industry requirements.Act as the link between practitioners, staff, and patients, handling queries and communication with care.What you’ll bringAt least 3 years’ experience in a medical practice or similar administrative role.Solid understanding of medical aid processes and healthcare administration.Strong organisational skills, attention to detail, and a calm, people-focused approach.Confidence in handling both patient interactions and financial administration.Why you’ll enjoy itYou’ll be part of a small, supportive team where every person makes a difference. The work is varied, people-centred, and rewarding — ideal for someone who takes pride in running things well and keeping the practice humming.