Medical Receptionist, Clinic Receptionist, Patient Services Coordinator, and Medical Administrative Assistant

Company DescriptionRugare Medical is a fast-growing medical aid in Zimbabwe with a primary objective to ensure comprehensive, sustainable access to cost-effective healthcare for our growing pool of members. We offer an extensive service provider network with countrywide distribution, along with strategic partnerships regionally and internationally, allowing members to access medical treatment outside our borders. Our comprehensive USD-based plans include options starting at $7.00 a month, providing premium medical benefits for groups and corporates.Role DescriptionThis is a full-time on-site role for a Medical Receptionist, Clinic Receptionist, Patient Services Coordinator, and Medical Administrative Assistant based in Bulawayo Province, Zimbabwe. The role involves greeting and managing incoming patients, scheduling appointments, answering phone calls with professional etiquette, handling medical records, and maintaining the organization and flow of the medical office. Ensuring smooth communication between patients, medical staff, and healthcare providers is a key part of the role.QualificationsProficiency in appointment scheduling and receptionist dutiesStrong phone etiquette and excellent communication skillsFamiliarity with medical terminology and practices within a medical officeOrganizational skills and attention to detailCustomer service-oriented with the ability to work efficiently in a fast-paced environmentAbility to perform clerical duties and manage patient information with confidentialityKnowledge of healthcare administrative tasks and experience with medical records managementHigh school diploma or equivalent; additional education or certification in medical administration is a plus