REQ10958 Gaming Technician 1 (Open)Position SummaryThe Gaming Technician is responsible for all approved immediate and preventative maintenance, installations, conversions, relocations and upgrades on all Electronic Gaming Machines, Tables Games and other gaming and ancillary technology. Primary ResponsibilitiesPerformance of ongoing preventative maintenance to ensure the serviceability of all Electronic Gaming Machines and Table gaming equipment, as well as the upkeep of their repair records.
Maintain equipment to approved standard and schedulesPerform Electronic Gaming Machine and Table Games related gaming immediate repairs and other maintenance activities in accordance with manufacture guidelines and departmental proceduresInspect all new machines and conversions kits prior to installation onto the gaming floor.
Perform EGM and Table Games related equipment moves, installation and reconfigurations to the gaming floor in an accurate and efficient mannerAssist in the management and control of spare parts, repairable items and consumables for Electronic Gaming Machines and Table Gaming equipmentAct in accordance with Departmental policies and procedures and DICJ controls and regulationsDevelop a culture that promotes and maintains a high level of morale amongst the team, and develops positive working relationships with all related departmentsEnsure a safe and clean environment for MELCO customersDeliver a quality customer experience, in a welcoming and entertaining environment, providing value and always conducted with integrityKey Performance IndicatorsFunctionality of gaming equipment – optimum operational levelsDICJ Compliance/AdherenceAdherence to all relevant Policies and ProceduresSpeed, efficiency and effectiveness of gaming related floor configurationsAbility to coordinate works required with suppliers and other departmentsQualificationsExperienceLess than 1 Year technical experienceExperience in a Casino preferredSystem experience preferredSound command of Chinese in both oral and written formsEnglish an advantageEducationTertiary qualification or trade certificate in electronics preferred.
Skills / CompetenciesAstuteSelf SufficientThoroughFocusedEfficientEnthusiasticApproachableTeam PlayerArticulateFlexible
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