Membership Development Coordinator

🚨Membership Development Coordinator📍Turin I 🕒 Full-timeAt Juventus, we believe that building a strong and loyal fan community starts with delivering exceptional experiences. That’s why we’re looking for a Membership Development Coordinator—a strategic thinker and passionate doer who will lead the evolution of our Membership Program, turning everyday fans into lifelong supporters🎯 Your missionGrow membership through strategic planning and targeted campaignsEnrich the member experience with exclusive benefits and high-impact eventsActivate Juventus’ commercial assets to deepen fan connectionBoost retention with data-driven loyalty initiativesOptimize digital channels and improve conversion across web and e-commerceCollaborate across teams to ensure a seamless member journeyAlign with Marketing to deliver consistent and compelling campaigns🧠 Who you are2–5 years of experience in membership, loyalty, or customer experience rolesAnalytical, data-driven, and digitally savvyYou know how to manage events and lead projects from concept to executionFluent in English; other languages are a plusKnowledge of Microsoft 365 and digital media toolsOrganized, proactive, and thrive in dynamic environmentsNatural communicator with a customer-first mindsetAvailability on weekends for home matches and to travel when needed🤝 What you will doDefine strategic priorities for membership growth and retentionIdentify and deliver new services and benefits that matter to our fansBuild loyalty through meaningful engagement and community-building initiativesMonitor performance and continuously improve the member experience🤍🖤 At Juventus, we’re committed to building a diverse and inclusive environment. If you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway. Passion and perspective matter.