Role : - Transaction Services AnalystDuration : 6+MonthsClient: SAP America Location: REmotePay Rate: $30 - 42/hr on W2These answers are Mandatory and we need to share them with the hiring manager while submitting resumes Why are you looking for a new job? / Why are you leaving your current role? Describe your experience with previous role.
Can you walk me through a relevant project or accomplishment? Why are you interested in this specific position? Why do you want to work for our company? What is your ideal work environment? How do you handle stress or tight deadlines? How do you prioritize tasks and manage your time? How do you collaborate with others?Job OverviewAs a Transaction Services Analyst/Specialist, you will oversee and process purchase orders (POs) for the Marketing team within the Strategy & Operations area.
You will provide expert guidance on SAP purchasing policies and internal procedures, supporting the team with PO enablement, case reviews, and delivering high-quality assistance through the Marketing Services Request Center (MSRC). A strong understanding of SAP systems (Ariba, ISP, CRM, SAC) and exceptional customer service skills are essential. Key Responsibilities• Process Purchasing Requests: Efficiently manage spend requests, including the creation of shopping carts, maintenance of tracking codes (e. g. , WBS Elements), and handling similar purchasing tasks based on business requirements. • Cross-Functional Collaboration:
Partner with key teams such as Marketing Execution, Procurement, Compliance, Data Protection, Vendor Management, Finance, and others to ensure alignment and smooth operations. • Request Tracking & Communication: Proactively monitor and communicate the status of requests to stakeholders, ensuring timely and high-quality service delivery. • Policy & Process Compliance: Adhere to established processes and internal policies, ensuring all tasks are completed accurately and in compliance with company standards. • Continuous Improvement: Contribute to ongoing optimization efforts by improving operational processes, tools, and data quality; support the development of new procedures that increase efficiency and effectiveness. • MSRC Platform Support:
Provide guidance on purchasing processes and handle Purchase Order requests for the Marketing team within the Strategy & Operations function via the MSRC platform. • Dashboard Monitoring: Monitor the MSRC dashboard to ensure requests are processed in a timely manner; reassign or escalate Help Requests as appropriate. • Ad-Hoc Support: Respond to urgent purchasing needs quickly and accurately, adapting to shifting priorities. • Issue Resolution: Collaborate with cross-functional stakeholders (e. g. , GPO, Controlling, OEC, Marketing) to resolve purchasing-related issues efficiently. Requirements• Minimum of 3-5 years of experience in purchasing or operations roles within the IT or tech industry.
• Degree in Business Administration, Marketing, Operations, or a related field. • Fluent in English (written and spoken); additional languages are a plus. • Strong communication skills with a high attention to detail. • Excellent analytical and problem-solving skills. • Ability to thrive in fast-paced, multicultural environments and collaborate effectively across teams. • Proficiency in SAP tools and platforms, including Ariba, ISP, SAC Planning, CRM, and MSRC.
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