Merchandise Manager

Are you interested in playing an important role across Essendon Football Club’s retail and merchandise channels? This is your chance to join the Club as we look to appoint a Merchandise ManagerAbout UsEssendon FC - “The Bombers” - are a professional sporting team in the Australian Football League. As home to 5 sporting teams, we run our AFL men’s and women’s programs, VFL women’s and men’s programs, and a wheelchair football team. But we’re more than the game. Not only do we exist to win premierships, we aim to give back to our loyal membership base, and importantly, our community. We understand and take seriously the impact we have on social outcomes and work tirelessly to ensure these are positive, from our partnership with The Long Walk, to our indigenous pathway programs. To do this, we have strong commercial partnerships and innovate with non-traditional ventures, such as our Essendon Education Academy, so that we can deliver world class events, give back to our fans, run community programs and ultimately, strive toward our next premiership.About The RoleThe Merchandise Manager oversees the Club’s merchandise and licensing operations, driving overall strategy and planning for merchandise products, pricing, fulfilment and service. The Merchandise Manager will be responsible for managing and leveraging relationships with key stakeholders, including merchandise partner/s, AFL Licensees and the AFL Consumer Products team.The Merchandise Manager will use data driven insights to foster growth in sales and revenue from the merchandise function and be responsible for leading the merchandise team, driving efficiency and success in pursuit of the Club’s strategic objectives.Please note the Merchandise Coordinator is full time, 38 hours per week and will occasionally involve Saturday work.About YouLicensed consumer products experience, including product development and procurement Ability to prioritise tasks and manage staff in a dynamic and fast paced environmentStrong stakeholder relationship managementExceptional customer service skills and experience Experience in escalated customer complaints or incidents Highly developed written and verbal communication skillsIntermediate to advanced skills in Outlook and ExcelExperience using a POS application Current driver’s licence to travel to and from key stakeholder premises/meetingsCurrent Working with Children Check or ability to obtain one; andPermanent Residency in Australia, or appropriate visa to work permanently.The Perks Our work doesn’t always fit the 9 to 5. We offer some flexibility with hours. More annual leave? Sure! EFC People* will be gifted additional leave per year taken to coincide with Footy Department mini breaks or at the discretion of the CEO. Parent friendly – We put family at the centre of our work. We know they are the centre of yours. We offer paid parental leave to both the primary and secondary carer of a biological or adopted child*. Access to our Wellbeing Partner – Converge which supports a Healthy Mind, Healthy Body and Healthy Workplace. Continuous professional development – to compete at our best we have to keep learning. It’s an expectation and a commitment we make to everyone at EFC. All EFC people will have access to the Essendon Leadership Academy which consists of formal learning, coaching and mentoring, to support you in achieving your career goals. But wait there’s more - You will have access to great benefits and discounts through our Commercial Partners. Along with two x Flexi Home & Away memberships* giving you access to our Home & Away games at Marvel Stadium and the MCG. Free onsite parking at our premium workspace, The Hangar, and more.Please keep reading...Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So, if you think you have what it takes, but don't necessarily meet every single point above, please still get in touch. We'd love to have a chat and see if you could be a great fit.We pride ourselves on creating an environment of shared spirit of passion, innovation, and inclusivity. As an Equal Opportunity employer, we firmly believe that diversity and inclusion is an important part of how we do business. We are united in upholding our Club-wide values and are consistently setting the benchmark both on and off the field as we strive to win our next premierships. And we wouldn’t be an elite footy club if we didn’t celebrate. All our wins matter, on and off the field, we love to reward and recognise our people from monthly barbecues to tickets to the Crichton Medal.To ApplyPlease submit your application as soon as possible as shortlisting will commence immediately. Please include in your cover letter why you are a great fit for this role, and why you want to work with Essendon Football Club. Cover letters should be no more than two pages and outline what you can bring to this position.With our commitment to promoting and protecting the safety and wellbeing of children and young people in our care, we undertake several screening processes to ensure this commitment is upheld. This includes ensuring all our people hold a valid employee Working with Children/Vulnerable People check and a satisfactory criminal history record check.All applications will be treated with respect and confidentiality, including timely responses.