Merchandising Operation Manager

Job OverviewMerchandising Operation Manager oversees the end-to-end merchandising process, ensuring alignment with company goals and market trends. Key activities are managing teams, analyze sales data, optimize inventory levels, and maintain smooth communication between various departments, including marketing, supply chain, and commercial and expansion.Key Responsibilities1. Merchandising Strategy and PlanningCollaborate buying teams to develop and execute seasonal and annual merchandising strategies.Forecast trends and create merchandise plans based on market analysis, customer preferences, and business objectives.Develop pricing and promotional strategies to maximize revenue and profitability.Develop planogram strategies to maximize stores productivity. 2. Inventory ManagementMonitor inventory levels to avoid overstocking or understocking.Ensure timely replenishment of top-selling products and proper allocation of inventory across channels.Coordinate with warehouse and logistic teams to streamline product flow from central warehouse to shelves or hub warehouses.3. Sales and Performance AnalysisAnalyze sales data, customer behavior, and market trends to assess product performance in various sales channels (online and offline)Provide actionable insights to improve product assortment and profitability.Create and present regular performance reports to management.4. Cross-functional CoordinationAct as the liaison between buyer, marketing, warehouse, logistic, and commercial teams.Work with the marketing team to ensure product launches, campaigns, and promotions align with merchandising strategies.Coordinate with visual merchandising teams in creation and implementation of optimized planogram for stores. Coordinate with commercial online teams for product presentation in respective online platforms. 5. Team Leadership and TrainingLead and manage a team of merchandising coordinators or assistants.Provide training and mentorship to improve team efficiency and effectiveness.Set performance goals and evaluate team contributions regularly.6. Operational EfficiencyImplement systems and tools to streamline merchandising workflows.Resolve operational challenges, such as supply chain disruptions or inventory imbalances to maximize commercial performance and profitability. Day-to-Day ActivitiesReview daily sales performance and identify areas for improvement.Communicate with the buyer team regarding product availability (new product, seasonal, and discontinue products) and delivery timelines.Coordinate with warehouse teams to monitor stock levels and resolve logistical issues.Collaborate with marketing teams to plan and execute promotions or campaigns.Analyze inventory turnover on running sales channels and recommend reorders or markdowns.Attend meetings with cross-functional teams to align on product launches, promotions, or pricing strategies.Troubleshoot operational issues related to merchandising systems or processes.Supervise team members’ daily tasks and provide feedback for improvement.Skills and QualificationsRequired SkillsStrong analytical skills for sales and inventory analysis.Excellent communication and negotiation abilities.Proficiency in merchandising tools and enterprise resource planning (ERP) systems.Team management and leadership skills.Knowledge of retail or online and offline (various area) trends and consumer behavior.Educational BackgroundBachelor’s degree in Business, Marketing, or a related field.Min. 5 years experience in commercial or merchandising retail operations. Experience in Home Living furniture business are a plus.Advanced certifications in merchandising, retail operations, or supply chain management are a plus.This role requires balancing strategic thinking with hands-on operational management, making it essential for driving retail success.