Mercier Consultancy is thrilled to provide an exciting opportunity for Greek Speaking Customer Service Representatives to join our dynamic team in Bulgaria, complete with a fully paid relocation package! In this essential role, you will offer outstanding support to our Greek-speaking clients, ensuring that their inquiries and issues are handled with professionalism and efficiency. Experience the rich culture, beautiful landscapes, and affordable living of Bulgaria while advancing your career in a vibrant environment.
If you are enthusiastic about customer service and ready for a new adventure, we would love to hear from you!ResponsibilitiesDeliver high-quality customer service in Greek through various channels, including phone, email, and live chatAssist customers with inquiries about products and services, providing knowledgeable and timely supportResolve customer complaints and issues effectively, ensuring a satisfactory resolutionDocument customer interactions clearly and contribute feedback for continuous service improvementCollaborate with team members to enhance service delivery and address any challengesStay updated on company offerings and industry trends to provide informed assistance to customersParticipate in ongoing training programs to develop and refine your customer service skillsRequirementsFluency in Greek and English is required, with strong written and verbal communication skillsPrior experience in customer service is advantageous, but a willingness to learn and excel is highly valuedExcellent problem-solving abilities and a strong commitment to customer satisfactionAbility to manage multiple inquiries efficiently in a fast-paced environmentBasic computer proficiency and familiarity with customer service software are beneficialWillingness to relocate to Bulgaria and adapt to a new cultural experienceFlexibility to work various shifts, including evenings and weekends, as neededBenefitsCompetitive Monthly SalaryMonthly Performance BonusFully Paid TrainingFully Paid Relocation Package ( Flight, Airport Transfer And Hotel )Health InsurancePrivate Health Insurance2 Extra Salaries Per YearAnd Much More.
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