Japanese Speaking Customer Service Jobs In Bulgaria - Fully Paid Relocation

Mercier Consultancy is thrilled to announce an exceptional opportunity for Japanese Speaking Customer Service Representatives to join our team in the beautiful country of Bulgaria, complete with a fully paid relocation package! In this important role, you will provide outstanding support to our Japanese-speaking clients, ensuring their inquiries are handled efficiently and professionally. Experience the rich culture and stunning landscapes of Bulgaria while enhancing your career in a dynamic and supportive environment.

If you are passionate about customer service and ready for an exciting new adventure, we would love to hear from you!ResponsibilitiesDeliver high-quality customer service in Japanese through various communication channels, including phone, email, and live chatAssist customers with queries regarding products and services, providing accurate and timely informationEffectively resolve customer complaints and issues, ensuring high levels of satisfactionAccurately document customer interactions and contribute to service improvement initiativesCollaborate with team members to enhance service quality and address common challengesStay informed about company offerings and industry trends to deliver knowledgeable supportParticipate in ongoing training sessions to continuously develop your customer service skillsRequirementsFluency in Japanese and English is essential, with strong written and verbal communication skillsPrevious customer service experience is preferred, but a willing attitude to learn is highly valuedExcellent problem-solving skills and a strong commitment to delivering exceptional customer serviceAble to handle multiple inquiries effectively in a fast-paced environmentBasic computer proficiency and familiarity with customer service software is a plusWillingness to relocate to Bulgaria and embrace a new cultural experienceFlexibility to work various shifts, including evenings and weekends, as neededBenefitsCompetitive Monthly SalaryMonthly Performance BonusFully Paid TrainingFully Paid Relocation Package Health InsurancePrivate Health InsuranceAnd Much More.

.