Nordics Speaking Consultant for Online Ticketing & Event Services Department

Mercier Consultancy is delighted to announce an opening for a Nordics Speaking Consultant for our Client's Online Ticketing & Event Services Department for one of our clients. In this prestigious Entry Level position, you will provide vital support to clients from the Nordic countries, assisting them in effectively managing their events and optimizing their ticketing efforts. Your role will be crucial in ensuring clients achieve their attendance goals and deliver memorable event experiences. As a consultant, you will engage directly with clients to understand their unique needs and guide them through the ticketing process.

Your fluency in Nordic languages will be essential for building strong client relationships and ensuring personalized support throughout their event management journey.

ResponsibilitiesSupport clients from Nordic countries with inquiries related to our online ticketing and event servicesAssist clients in setting up their events and optimizing ticket sales through our platformProvide training on platform features and effective best practices for event promotionTroubleshoot any technical issues clients may experience during the ticketing processDocument client interactions and maintain thorough records of support requestsWork with internal teams to communicate client feedback and enhance service qualityStay informed about trends and innovations within the ticketing and events industryRequirementsFluency in one or more Nordic languages (Swedish, Norwegian, Finnish, or Danish) and English, both written and spokenExcellent communication skills and a strong customer service orientationBasic understanding of online ticketing and event management is a plusClient-focused approach with a dedication to delivering exceptional serviceAbility to handle multiple inquiries and priorities efficiently in a fast-paced environmentPrevious experience in customer support or a related field is preferred but not essentialA genuine passion for event management and ticketing technology is highly desirableBenefitsCompetitive Monthly SalaryMonthly Performance BonusFully Paid Relocation Package ( Flight, Transfer and Hotel )Health InsurancePrivate Health Insurance2 Extra Salaries Per YearSupport In Finding Accommodation After HotelFully Paid TrainingAnd More.

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