Nordics Speaking Customer Support for Home Entertainment Systems Department

Mercier Consultancy is thrilled to announce a fantastic opportunity for a Nordics Speaking Customer Support Representative for our Client's Home Entertainment Systems Department! In this Junior role, you will be the main point of contact for our clients from the Nordic region, providing them with exceptional support and troubleshooting assistance for their home entertainment systems. Your language skills will be crucial in ensuring clear communication and an outstanding customer experience. If you enjoy helping people and have a passion for technology and entertainment, this is the perfect position for you.

Join our enthusiastic team and help our clients enjoy seamless home entertainment solutions!ResponsibilitiesProvide customer support in Nordic languages (Danish, Swedish, Norwegian, Finnish) via phone, email, and chatAssist clients with inquiries related to home entertainment systems, including setup, troubleshooting, and usageDocument customer interactions and solutions accurately in our support systemCollaborate with technical teams to resolve complex issuesOffer product guidance and recommendations based on customer needsGather customer feedback to improve service quality and product offeringsEngage in ongoing training to keep current on product developmentsRequirementsFluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) and English, both written and verbalExperience in customer support, ideally in the technology or home entertainment industryStrong communication and interpersonal skillsAbility to troubleshoot technical issues effectivelyA proactive approach to ensuring customer satisfactionAbility to manage multiple inquiries in a fast-paced environmentFamiliarity with customer support tools and technologiesBenefitsCompetitive Monthly SalaryMonthly Performance BonusFully Paid Relocation Package ( Flight, Transfer and Hotel )Health InsurancePrivate Health Insurance2 Extra Salaries Per YearSupport In Finding Accommodation After HotelFully Paid TrainingFree Greek CourseMore Benefits and DiscountsAnd More.

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