Spanish Speaking Consultant for Business Software & CRM Solutions Department

Mercier Consultancy is pleased to offer an exciting opportunity for a Spanish Speaking Consultant for our Client's Business Software & CRM Solutions Department. This entry-level position is perfect for individuals who are enthusiastic about technology and committed to delivering outstanding service to our Spanish-speaking clients, guiding them in leveraging our state-of-the-art business software and CRM solutions effectively. As a Spanish Speaking Consultant, you will play a crucial role in supporting clients through their implementation journey and ensuring they derive maximum value from our software. Your expertise and customer-focused approach will help build strong partnerships and enhance client satisfaction.

ResponsibilitiesServe as the primary point of contact for Spanish-speaking clients regarding business software and CRM inquiriesAssist clients in selecting and implementing the best software solutions for their needsDeliver training sessions and workshops to promote effective use of the servicesAddress technical concerns and provide prompt solutions to issuesKeep accurate documentation of client communications and support activitiesCollaborate with internal teams to share client feedback and support service improvement initiativesStay updated on the latest trends and developments in business software and CRM solutionsRequirementsFluency in Spanish and English, both written and verbalExceptional communication and interpersonal skills with a strong emphasis on customer serviceFamiliarity with business software and CRM systems is a plusStrong analytical and troubleshooting skills to effectively resolve client issuesAbility to handle multiple projects and deadlines in a dynamic environmentTeam-oriented mentality with a proactive customer engagement approachPrevious experience in customer support or consulting is beneficial but not mandatoryBenefitsCompetitive Monthly SalaryMonthly Performance BonusFully Paid Relocation Package ( Flight, Transfer and Hotel )Health InsurancePrivate Health Insurance2 Extra Salaries Per YearSupport In Finding Accommodation After HotelFully Paid TrainingAnd More.

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