Messaging & Collaboration Engineer

The Messaging & Collaboration Engineer will be responsible for managing and optimizing our enterprise messaging infrastructure, with a strong focus on Microsoft Exchange (on-premises and online), hybrid identity integration, and Microsoft 365 collaboration services. This role is critical in ensuring secure, reliable, and user-centric communication services across a global organization.What you can expect from usKey tasks and responsibilities:Manage and maintain Microsoft Exchange Server and Exchange Online in hybrid environments.Support mail flow, connectors, hybrid configurations, and Exchange Online.Collaborate with identity and security teams to ensure seamless integration with Azure AD and hybrid identity (AAD Connect, SSO, MFA).Troubleshoot complex messaging issues and provide expert-level support to end users and IT teams.Monitor system performance, availability, and implement improvements.Ensure high levels of user satisfaction through proactive communication and service excellence.Maintain comprehensive documentation for configurations, procedures, and best practices.What we expect from youRequirements:5+ years of experience in managing Microsoft Exchange environments (on-prem and online).Strong understanding of hybrid identity, Azure AD, and Microsoft 365 services.Experience with PowerShell scripting for automation and troubleshooting.Bachelor's degree in Information Technology, Computer Science, or related field.Relevant certifications (e.g., MS-203, MS-102, Microsoft 365 Certified: Messaging Administrator Associate) are a plus.Fluent English (spoken and written) is essential due to the international context.Soft Skills:Strong problem-solving attitude and ability to work independently.Excellent communication and interpersonal skills.Customer-oriented mindset and attention to user satisfaction.Ability to work collaboratively in cross-functional and international teams.Adaptable to evolving technologies and enterprise environments.Our offer to you#MakeInnovationHappen: Chance to make an impact in terms of transformation#UnlockYourPotential: Join a young and stimulating environment#ComeAsYouAre: Working within a global team#UnlockYourPotential: Play a role of autonomy with high visibility and exposure#BalanceLifeAndCareer: Flexible working hours;#BalanceLifeAndCareer: The possibility of working hybrid;A professional but still friendly work environment;#EnjoyTheBest: Access to our Benefits platform with a dedicated budget that you will be able to use, in order to choose the most suitablebenefits for you;Healthcare services from one of the agreed providers;Holidays accorded based on your working experience (21 up to 25 days);Career in a leading international banking group, build on the diversity of its strong local roots;Dynamic and multinational environment, full of growing opportunities About UniCredit GroupUniCredit is a pan-European Commercial Bank with a unique service offering in Italy, Germany, Central and Eastern Europe. Our purpose is to empower communities to progress, delivering the best-in-class for all stakeholders, unlocking a better tomorrow for our clients and our people across Europe. We serve over 15 million customers worldwide. They are at the heart of what we do in all our markets. Digitalisation and our commitment to ESG principles are key enablers for our service. They help us deliver excellence to our stakeholders and creating a sustainable future for our clients, our communities and our people. We are an equal opportunity employer. We stand together in nurturing a workplace that welcomes diverse thinking and inclusive behaviors. Making all voices heard and leveraging "diversity of thought" regardless of gender identity, age, race, ethnicity, sexual orientation, ability, cultural background, we ensure sustainable growth and new business opportunities, a strong drive for innovation and creativity, as well as a general improvement of the work climate with positive impact on productivity, well-being and engagement of our people.