Retail Sales Advisor

Metlen Energy & Metals is a global industrial and energy company covering two business Sectors: Energy and Metallurgy. The Company is strategically positioned at the forefront of the energy transition as an integrated utility, while already established as a reference point for competitive green metallurgy at the European and global level. It has a consolidated turnover and EBITDA of €5,492 million and €1,014 million, respectively, and employs more than 6,583 direct and indirect employees in Greece and abroad.

At METLEN Energy & Metals, we are catalysts for a sustainable future, positioned at the forefront of the energy transition while being a reference point for competitive green metallurgy at both the European and global levels. We are a global industrial and energy company operating across two highly interconnected and complementary sectors: Energy and Metals. With a consolidated turnover of €5,683 million and an EBITDA of €1,080 million, along with a workforce of over 7,627 dedicated individuals, we drive success through cutting-edge technology and diverse talent. We are committed to embracing new state-of-the-art technologies and advancements, propelling us towards a cleaner, brighter tomorrow.

Our positive footprint extends across five continents, creating a lasting impact. At METLEN, we foster a culture of resilience, challenge, respect, excellence, and change, empowering our diverse workforce to achieve remarkable outcomes. We are currently looking for a Retail Sales Advisor to join our B2C team as part of our M Energy Customer Solutions Division at the Protergia store in Peristeri. By joining this role, you'll play a vital part in ensuring an outstanding customer experience and contributing to the success of our store.

You’ll be the first point of contact for our customers, offering personalized assistance and expert guidance to help them find the products and services that best meet their needs. Your role will be instrumental in achieving sales targets, maintaining high standards of store organization, and ensuring a welcoming and clean environment for all visitors. Additionally, you’ll handle customer complaints efficiently, maintaining loyalty and trust, and providing exceptional after-sales support. Your Role Will EncompassProviding personalized customer support. Demonstrating excellent product knowledge. Understanding customers’ needs and offer the appropriate product/ service. Keep up with sales targets of the store.

Handling complaints efficiently while maintaining customer loyalty. Providing after-sales assistance and resolving issues. Following up on customer requests for timely resolution. Managing cash transactions securely. Organizing store displays and maintaining cleanliness. What You Bring To The RoleMinimum 2 years of relevant work experience in Sales environment. Experience in Energy Sector is an asset. Continuous Learning, adaptability and attention to detai. Strong Problem Solving and Decision-making skills. Excellent communication and negotiation skills. Proficient in English, both written and verbal.

Share The Same Value Based BehaviorsPeople & Personal growth Results orientation & Safety excellence Collaboration & Trust Empathy & Effective communication Flexibility & Adaptability Your BenefitsCompetitive remuneration package. Ticket Restaurant. Preferential household electricity plan. Group Health Insurance program. Pension Plan. Follow us on LinkedIn and stay updated on our latest newsWe respect your personal data. All personal information in your application and CV will remain strictly confidential. At Metlen Energy & Metals we are proud to have Diversity and Inclusion at the centre of everything we do.

We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.