Sales Manager

About MindspaceFounded in 2014, Mindspace is a leading provider of flexible workspaces with an expanding footprint across Europe, Israel, and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces, and daily offices provide the ideal solution for enterprise companies, startups, small businesses, and entrepreneurs adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15.

000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more. Why you’ll love working at Mindspace? Mindspace is a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. You’ll work with some of the best people in the industry, who love what they do.

You’ll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, you’ll be presented with long-term career opportunities globally. Who is the ideal Mindspacer?You’re a team player. You take pride in what you do and have a mindset of “I’m all in” when you do it.

You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to ‘read the room’ and understand the professional environment you’re in. About the positionAs a Sales Manager, you will be responsible for all aspects of pre-sales and sales of our spaces, as well as customer success, retention, and upsell. You play a key role in our sales efforts through the qualification of leads and deal-closing. What will you be responsible for:

Pre-sale and SalesQualify SMB leads - convert them to tours and closed deals (inbound & outbound)Understand the customer’s needs, ensuring that the solution that is provided matches customer expectations across all areas - functional, service, timeline, budget, quality, etc.

Provide a suitable proposal offer (Office+AR), based on Mindspace guidelinesFollow up with the customer, maintaining a consistent, open channel Work closely with the Community Manager to achieve smooth onboardingCustomer Success - Retention and Upsell Analyze and optimize sales targets (Office+AR) for each SMB customerIdentify new needs/challenges for the customer and forecast future expansionMake sure any payment issues are taken care of monthlyExecute the SMB retention planSupport the Customer Experience team in terms of member support and serviceDo you have the following experience?Experience in B2B salesExcellent team playerStrong Extensive experience working with various companies and stakeholdersExcellent oral and written communication skills in both English and GermanA ‘can do’ approach!Critical competencies for success:

Multitasking is a must! You must be able to balance multiple projects at the same time and adhere to strict deadlines (strong time management skills are key)Strong decision-maker: you need to be able to make considered, responsible decisions on a whim when things don’t go according to planYou must be a thorough, self-aware worker who’s able to recognize errors and take the necessary steps to correct themGetting the job done – no matter the cost – is critical.

You should be a practical, creative, quick thinker who is aware that others are counting on you!Problem solver – you are a highly resourceful thinker who is quick on their feet and a fast learnerAbility to gain the trust and confidence of a wide range/types of clientsAbility to work independently based on targets and goals, and raise any flags in timeAbility to adjust quickly to a fast-paced, changing environmentAbility to plan with a clear focus on executionBenefitsAt Mindspace, we understand that work is more than just a job.

That's why we provide our employees with exceptional benefits, such as: Generous annual leave allowanceMeal benefits via a lunch cardGift vouchers on birthdays and ChristmasAccess to a mental health appSubsidized public transport subscriptionsEngaging team and end-of-year eventsWe're a people-centric organization committed to ensuring our employees excel in learning, growth, and impact, and receive acknowledgment for their outstanding contributions. We offer continual growth opportunities and ensure swift integration into the team through a thorough onboarding process.