Module Technical Support Manager - MEA Region

Job Responsibilities:Review the technical terms and quality requirements in project tender documents and contracts, accurately identify and flag potential risks, and propose feasible solutions;Assist the sales team with client visits, participate in online and offline technical exchanges and business negotiations, and provide professional technical support;Address client inquiries regarding product performance, technical parameters, system solutions, installation and operation, load testing, and robot compatibility testing, thereby improving customer satisfaction;Lead or assist in key stages of non-standard order execution, including factory audits, client visits, production supervision, inspections, and third-party testing;Accurately communicate special technical requirements in orders and coordinate with internal departments to ensure smooth order delivery;Be responsible for applying, filing, and following up on regional certifications and special customer certifications.Job Requirements:Minimum of 3 years of relevant technical or project experience in the PV module industry;Fluent spoken English with strong English reading and writing skills;Excellent cross-department communication and collaboration skills, with the ability to efficiently drive project progress;Willing to travel frequently or take long-term overseas assignments, with primary work locations in Dubai or Changzhou.