Team Assistant

About usAt Monoova, we partner with some of the most innovative companies in the country, building world-class payment products that support the digital economy of tomorrow. As we scale rapidly, we’re looking for curious, driven, and creative minds to join us on the journey. As a leading Payment Service Provider (PSP), we’re powering the future of money movement with our API-first platform — integrating NPP, PayTo, PayID, Direct Debit, BPAY, and cross-border transfers into one seamless solution. Our mission? To help businesses move money smarter, faster, and safer — eliminating friction and enabling real-time experiences.

With the broadest set of payment rails offered by any non-bank PSP in the country, we help our clients — many of them high-growth tech companies — reach and transact with up to 10% of all Australians. Our values: Integrity – We’re a company built on integrity, inside and outside of our organisation. Empathy – We take great care to understand perspectives of everyone in our eco-systemInnovation – Individually and as an organisation, we are innovators. Everything we do today, can and will be improved tomorrow. Performance – We are a results driven organisation with a commitment to technology.

What You’ll Be DoingAs Monoova’s Team Assistant, you’ll be the heart of our day-to-day operations—keeping things running smoothly and bringing positive energy to every interaction. Your work will support our people, culture, and momentum as we scale.

Keep the office humming—from supplies and cleanliness to mail and meeting spacesOwn the little details that make a big impact, like stationery, snacks, and daily essentialsHelp plan and execute company-wide events—think strategy days, town halls, team offsites, and culture momentsSupport cross-team projects and ensure key initiatives run seamlesslyPlay a hands-on role in boosting employee engagement, wellbeing, and workplace experienceCoordinate with external vendors, venues, and suppliers to bring events and initiatives to lifeLead the charge on digitising paperwork and streamlining manual admin tasksSource and manage thoughtful touches that enhance team happiness—from catering to birthday cakesHelp deliver staff communications that keep everyone aligned and informedPitch in with travel bookings and logistics for the Executive Leadership Team when neededThis is a dynamic role where no two days look the same—you’ll be part of a high-energy, values-led team that’s making a real impact in fintech.

You’ll also have the opportunity to get involved with other teams and projects based on your strengths and interests. Monoova doesn’t silo people—and you have the autonomy to shape your role.

What You’ll Bring to the TableClear, confident communication and a warm, approachable styleSuper-organised with a knack for juggling tasks, priorities and tight timelinesA proactive mindset and sharp problem-solving instincts—you spot what’s missing before it becomes an issueA genuinely positive attitude and love being the go-to person others can rely onA natural sense of care for people—you want the team to feel supported, happy and heardTrusted with sensitive info—you know when to keep things discreetEagle eye for detail and accuracy, even when things get busyOpen to feedback, hungry to learn, and ready to grow in a fast-paced, ever-evolving environmentConfident working independently but collaborative by natureEnergised by making things better—whether it’s a new process or a team celebrationResilient, solution-focused, and always up for a challengeHappy to ‘roll up your sleeves’ and get stuck in wherever neededIdeally available to be in the office 4 days a week for full team impactWho we’re looking for:

Someone organised, curious, and calm under pressure. You love variety, take pride in doing things properly, and don’t mind rolling up your sleeves. You’re good with tech, great with people, and want to grow. Your experience and knowledge Strong Stakeholder ManagementStrong communication skillsStrong management and organisational capabilitiesMonoova Culture and BenefitsWe reward great work with short-term incentives that recognise your impact and dedication. We offer learning budget, opportunities, workshops, and development programs to help you thrive. Great flexibility with a mix of remote and in-office work.

Extra leave benefits like Birthday leave and Diversity leave, to celebrate cultural and personal milestones. 16 weeks paid parental leave for primary carers, so you get extra time with your newborn and to recoverEnjoy special vouchers for your Birthday and Work Anniversary: because your moments matter. Enjoy free snacks, drinks, or other goodies, on the house!