Social Media Specialist

DescriptionMoon Active is one of the world’s fastest-growing mobile game companies, providing entertainment for millions of active users across the universe. The company is headquartered in the heart of Tel Aviv. We’re looking for a talented Social Media Specialist to join our growing Social Media team. As a Social Media Specialist, you’ll be responsible for creating the best end-to-end experience for our players. ResponsibilitiesBuild and foster relationships with the company’s active community. Plan engagement strategies across several social media and online channels.

Be responsible for the community development and engagement, including the design and execution of strategy. Develop a professional, positive and enthusiastic voice to be used when communicating with the online community. Provide effective research audit of market potential, key barriers to growth, consumer insights, competitive reporting and other key marketing requirements. Be the focal point between the company and its players, responding to their requests and presenting comprehensive information regarding the products and services offered by the company.

Sort and funnel customer issues that surface in the community to the proper place and escalation path and coordinate closely with various stakeholders. RequirementsAt least 2 years experience managing Social Media platformsLoves the social media space and has excellent knowledge of social media management tools and trends. English as a mother tongue. Organized, flexible and able to work with multiple stakeholders. Highly skilled with social media and online communications. Experience creating, moderating, or managing forums. Strong proven analytical skillsCan-do personality, creative and committed to improve and continuously learn.