Motor Damage Handler

Department: Claims ManagementLocation: DublinDescriptionThe role is for a Motor Claims Handler. The successful candidate will manage a portfolio of motor claims for both Insurance Companies and for large, self-insured clients, whilst working within a team structure.The candidate will handle claims from inception to closure, negotiate settlements with solicitors, meet with clients & brokers/Insurers and ultimately to bring such claims to a successful and economical conclusion.The role will be based in our office in Parkwest Business Park, Dublin 12. We offer a competitive package, great working conditions and an environment to thrive and develop.What will your day look like:Handling a portfolio of motor claims on a cradle to grave basis.Considering the application of policy indemnity across a wide range of different policies with various underwriters.To conduct desk-based investigations into liability or instruct investigators where appropriate.Instructing solicitors where appropriate and managing the case through the Court process.Maintaining regulatory compliance in all client and third party dealings.Develop a strong working knowledge of relevant statutes and case law, and to apply this knowledge appropriately.To build relationships with external clients and stakeholders.Knowledge and Abilities:You must have:APA qualification General Insurance or higher.Excellent communications skills at all levels and a good telephone manner.Strong customer service ethos.The ability to work as part of a team.The ability to take responsibility for your own workload.Good planning and organisational skills.Strong IT skills (proficiency in Excel a bonus)BenefitsCareer & PurposeDavies Innovation LabLeadership training programmeFunding for professional qualificationsThrive at Davies; learning opportunitiesEnvironmental & SocialThe Davies FoundationLocal charity fundingPennies To HeavenEmployee Resource GroupsEmployee volunteering programmeFinancial HealthPension matching contribution model with the following contribution rates:Employee 1.5%, Employer 2%Employee 3%, Employer 3%Employee 5%, Employer 5%My Choices at Davies provides; High Street discounts and Financial wellbeing hubRefer a FriendCycle to Work SchemeDavies Incentive PlanEnhanced maternity, paternity and adoption payMental, Physical & Emotional WellbeingWellbeing centre; move, munch, money & mind focusDiscounts with 100's of retailersEAP; 24/7 confidential helpline25 days holiday, increases to 26 days after 5 years and 27 after 10 yearsFlexible working; hybrid, or join a collaborative office spaceDress for your dayInclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriageFlexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan#INDUKI