Quality Assurance Manager

About The JobMTIC Group is growing steadily and successfully in all areas of testing, inspection, and certification with all its member companies globally. Currently, we are looking for a Quality Assurance Manager who will lead our teams for our headquarters in Bonn Germany, InterCert GmbH – Group of MTIC - . The Quality Assurance Manager ensures that all internal and external requirements are met before our service reaches our customers. She/He is responsible for inspecting procedures and outputs and identifying errors or non-conformity issues.

Principal Duties & ResponsibilitiesDefine procedures for inspecting and reporting quality problemsMonitor all operations that impact qualityVerify the reliability and consistency of services (Inspection, Testing and Certification) by periodically checking processes and final outputAssess the requirements of customers, suppliers and authorities (accreditation and notified bodies, etc.

) and ensure that they are metReport all malfunctions/non-conformities to those responsible for the services (inspection, testing and certification) to ensure immediate interventionFacilitate proactive solutions by collecting and analysing quality dataReview existing standards and policies in agreement with managementKeeping track of quality reports, statistical reviews, and relevant documentationEnsure that all legislative standards applicable to activities are incorporated into the QMS and metPlan and verify internal audits in agreement with the ManagementPrepare the audit report for the CEOMaintain the Quality Assurance Program comprising basic control for operations processes, document control, human resource processes.

Evaluate the extent and adequacy of existing basic procedures and processes within the company and assist in development of new procedures and processes. Issue and keep control of the Quality Management System. Identify and report possible quality problems to the Head of Certification Body and Scheme Managers and initiate solution of such problems. Provide audit reports to the Head of Certification Body and Scheme ManagersInitiate Quality Management and General Quality Meetings. Liaison with the client in quality related matters.

Prepare, execute, or coordinate and report systematic audits to ensure that the approved procedures and work instructions and processes are adhered to. Coordinate actions for quality improvement through all disciplines and functional areas within the company organization. Qualifications & RequirementsDegree in engineering or technical field5 years' working experience in quality or conformity assessment40-hour ISO 9001 Auditor courseGood knowledge of accreditation standards relevant to the body (17000 series scheme 1+) and regulationsVery good knowledge of European legislative documentation (Regulation 765/2008/EC, Decision 768/2008/EC, etc. )Good knowledge of IAF, ILAC, EA documents applicable to the activities of the Body.

Good knowledge of the contents and requirements defined for the Body by the Union harmonisation legislation applicable to the activity schemes relevant to the activities of the Body. Knowledge of the practices defined by the system certification standards. Knowledge of written English for understanding regulatory and legislative documentation applicable to the Body's activities.