Manager, Data Privacy & Protection

JOB PROFILE SUMMARYCVs SHOULD BE SAVED IN APPLICANT’S NAMEDivision: Risk & ComplianceDepartment: Compliance Location: AccraPosition: Manager, Data Privacy & Protection (Vacancy Ref No: MTN-R&CComp001-2025)Level: MTN Level 3Reports to: Senior Manager, ComplianceJob Summary: Manage the implementation of the company’s data privacy and protection program in line with applicable data protection laws and internal compliance frameworks. The role ensures the lawful, ethical, and secure processing of personal data, while supporting business objectives and managing data privacy and protection-related risks.

TasksImplement and maintain MTN Ghana’s data privacy and protection framework in compliance with the Ghana Data Protection Act and other applicable laws. Conduct Data Protection Impact Assessments (DPIAs) for new systems, products, services, and third-party engagements. Develop, review, and update privacy policies, procedures, and guidelines, ensuring they reflect legal and regulatory changes. Maintain a comprehensive data inventory and personal data flow map across the organisation. Monitor compliance with data protection policies through regular audits, testing, and monitoring activities. Coordinate internal investigations into privacy-related incidents, ensuring prompt resolution and reporting to authorities where necessary.

Support the development and integration of “privacy by design and default” into systems, products, and processes. Advice and input into the development and facilitation of privacy programmes. This includes ensuring delivery of initial orientation and continuous privacy training to all employees, volunteers, contractors, alliances, business associates, and other appropriate third parties. Collaborate with legal, IT, marketing, HR, and other departments to manage privacy risks and resolve compliance gaps. Advise internal stakeholders on the lawful basis for data processing, data subject rights, and data retention requirements. Track changes in privacy laws and regulatory guidance, assessing their impact on business operations.

Support the preparation of regulatory filings, audit responses, and compliance reports for senior management and regulators. Promote a strong culture of privacy and ethical data handling across all levels of the organisation. Context : Dynamic and highly competitive telecommunication & ICT industryMulti regulated environmentEnvironmental, social and governance prioritizedLocalization is a key objective for business and governmentMultinational environment – Risk & Compliance Group best practicesPerformance driven environmentDiverse cultural environmentPartnershipsAt MTN, we are a purpose and value-led organisation and believe that understanding the needs and aspirations of our people is key to creating experiences that delight you at work, daily.

We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA. As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential.

A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us.

This is what we want you to experience with us!Education Minimum of a bachelor’s degree (Information Technology/ Systems, Computer Science, Cybersecurity, Business Administration/LLB)Professional certification (Certified Data Protection Supervisor issued by the Data Protection Commission OR CIPP/E/ CIPP/A -Certified Information Privacy Professional – Europe/Africa/ CIPM - Certified Information Privacy Manager) is a mustExperienceMinimum of 5 years’ experience in relevant sector / industry /area of specialisation ; with at least 3 years in a supervisory role. Experience as a Data Protection Officer in a highly regulated industry, preferably telecommunications or banking.

Understanding of emerging markets is a plusWork across diverse cultures in a medium to large organization. Knowledge Competencies: Business acumen partnered with a dedication to legalityIn-depth knowledge of the industry’s standards and regulationsExcellent communication; presentation, reporting and writing skillsGovernment RelationsInformation ManagementLegislation and ComplianceNegotiationPolicy Design and DevelopmentStakeholder Relations ManagementComputer literacy and appreciationData Privacy and Protection Compliance Management and Planning. Governance, Risk and Compliance (GRC)Corporate GovernanceSkills / physical competencies:

Personal Skills - Trustworthy, integrity in dealings, Ethical and principled, Fair and modestOperating Skills - Ability to focus on priorities and plans, manages and monitors work effectively A strong constitution and extra convictionProactiveAbility to manage self and team performanceGood conflict management and dispute resolutionEnergy & Drive – Innovative, Take initiative, result oriented and develops self consistently. Interpersonal Skills - Leadership, customer centricity, collaborative and coaches & develops direct reportsOrganisational Positioning Skills - Good written and verbal communication, presentation Skills, commitment to the organizationGlobal thinker, Analytical thinking and Problem-solving abilities.

Must live the MTN Values of Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with InclusionGeneral working conditionsAnywhere/Anytime work/ Ability to manage self/Personal accountability. How to Apply Qualified Applicants should indicate Ref number MTN-R&CComp001-2025)as the email subject and ensure that CVs are saved in their names. Qualified Applicants should send their Curriculum Vitae by 8th August 2025 to: MTNGhanaRecruitment@mtn.

com Values are the core of MTN's Culture, our five values called "Live Y’ello" is the force that unites and inspires each of us to make an impact that matters in the world. Tell us: Which of our five Live Yello values resonates most with you and why? (Limit 250 words). Only shortlisted applicants will be contacted.