WE'RE DOUBLING DOWN ON YOUR FUTURECompetitive salary at $16. 66/hr. with discretionary performance bonuses 2x a year! Complimentary meals and covered team member parking. Company-paid gaming licenses (Class A & Class B). What You’ll DoExemplifies MCR’s values and set a great example by always demonstrating excellent guest service and professionalism. Practice, support, and promote the mission, vision, and values of Muckleshoot Casino Resort. Set up tables with clean tablecloths, napkins, utensils, and glassware before guests arrive. Clear and clean tables promptly after guests leave, ensuring they are reset for the next guest.
Empty and clean trash receptacles, ensuring proper waste disposal and recycling practices. Refill supplies such as napkins, straws, and condiments as needed. Replenish ice and beverage stations. Assist the wait staff as needed. Always keep the floor area and seats clean and presentable and in a safe and sanitary manner. Provide friendly and attentive service to guests, responding to their needs and inquiries. Anticipate and proactively address guest requirements to enhance their dining experience. Create, maintain, and facilitate a positive work environment. Smile and engage guests and team members with a positive professional demeanor. Perform other duties as assigned.
Follow all the unique standards and steps of service to your particular outlet. What You’ll BringAbility to obtain a Class III B gaming license. Experience in upscale hospitality or fine dining restaurant highly preferred! Role training provided for candidates who demonstrate a passion for guest service; motivation to learn; and a professional demeanor. Excellent customer service skills, including attentiveness, friendliness, and the ability to handle guests. Must maintain a valid WA State Health Card/Food Handlers Permit.
Must have or be able to obtain a Class 12 Alcohol Permit or Class 13 Alcohol PermitHow You’ll Be SuccessfulKnowledge of health & safety standards, and safety regulations as required. Ability to demonstrate a well-groomed presence and always maintain a professional appearance and attitude. Ability to follow specific instructions. Read, write, and speak English fluently. The ability to be flexible and adaptable to meet the needs of the restaurant and guests is an asset. Ability to prioritize tasks effectively, work efficiently, and manage their time to keep up with the pace of service.
What To ExpectAvailability – Ability to work different shifts, holidays, weekends, and nights to support a 24/7 operation. Physical – Ability to maneuver in all areas of casino, ascent/descent from stairs, frequent standing, walking, sitting, reaching, stooping, kneeling, or crouching, and/or prolonged periods of time focusing on tasks. Ability to lift at least 25 lbs. May regularly need to lift/ move, push or pull up material or boxes necessary to the job function, with or without assistance. Environment – Exposure to environmental tobacco smoke (ETS) while working and traversing on the gaming floor.
MISSIONOur mission is to provide economic stability for our community by creating unforgettable entertainment experiences by inspired team members delivering exceptional guest experiences. VISIONWe exist to create unforgettable entertainment experiences!VALUESWisdom: Learn, Share, GrowRespect: Earn it, Show itIntegrity: Earn Trust Through HonestyFun: Bring Smiles to Everyone
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