Multilingual Assistance Specialist

Multilingual Assistance SpecialistHybrid (one time per month on site) | Full-Time | 24/7 Shift WorkArgos Assistance S.r.l. is an international assistance company providing 24/7 medical and technical support to insurance companies, corporate clients, and travel agencies worldwide.With offices in Italy, Spain, France and in America, and a global network of 3,000+ suppliers, we manage assistance cases globally, including Europe, North, and South America.Key ResponsibilitiesManage and coordinate insurance claimsHandle medical and automotive assistance cases worldwideCoordinate with international suppliers, partners, and service providersEnsure accurate case documentation and timely resolutionProvide professional support in high-pressure and emergency situationsRequirementsLanguages (mandatory): Spanish and English (fluent)Additional languages (Italian, Portuguese, German, French or others) are a strong plusExperience in assistance operations, insurance, or customer serviceStrong organizational and multitasking skillsCalm, reliable, and able to work independentlyAvailability for shift work, including nights, weekends, and holidaysMust be stablished in Pereira or surroundingsWhat We OfferHybrid (just one day per month on site, full-time position)40-hour work weekInternational and multicultural work environmentStructured and professional operationsOpportunity to make a real impact by assisting people worldwideIndefinite-term employment with full legal benefitsJoin Argos Assistance and be part of a global team delivering help when it matters most.