Multilingual Customer Advisor

Job Title: Multilingual Customer AdvisorLocation: Bern, SwitzerlandDescription:Taskify is hiring for one of the global players in the customer service industry. We are seeking a motivated and multilingual Customer Advisor to provide professional support to clients and ensure a high level of customer satisfaction. This role requires excellent communication skills, a service-oriented mindset, and the ability to manage multiple customer inquiries efficiently.Key Responsibilities:Support and advise customers via telephone, email, and written correspondenceReceive, process, and coordinate customer inquiriesMaintain and strengthen customer relationships by following up on concernsEnter and update data in the CRM systemServe as the interface between customers and internal departmentsRequirements / Profile:Completed commercial training or equivalent qualificationVery good German skills and good knowledge of French and/or Italian (additional languages are a plus)Strong service orientation and enjoyment of customer contactExcellent organizational skills, resilience, and quick grasp of new informationConfident in using MS Office applicationsBenefits:Access to exclusive job offers not publicly advertisedPersonalized support in finding your next career moveFree of charge serviceVarious employee benefits, including mobile subscription discounts